fraud analyst
commercial bank qatar
Total years of experience :8 years, 1 Months
Greet customers and assist them as needed
• Manage the cash register, including customer’s returns.
• Following company policies and procedures.
• Working as a member of a team to increase customer satisfaction.
• Prepare the schedule every week.
• Build a relation with customers that make them feeling trust.
Installing well-functioning LAN/WAN and other networks and manage components • Troubleshoot system failures or bugs and provide solutions to restore functionality.
• Performs various secretarial and administrative duties to support requirement and maintain the department
functions smoothly on daily basis
• Handles a wide variety of situations and tasks involving the administrative function of the office tactfully
personnel/department
• Manage, coordinate and maintain calendar of appointment, records of communication to meet the requirement
of HR services department
• Record, filters disseminate and communicate all incoming and outgoing matters
• Provide business documentation support including report writing, including report writing, presentation
creation
• Indecently manages multiple tasks and assign projects whilst respecting the deadline and simultaneously
ensuring the integrity of all information and data
• Establish central project documentation of all status reports and communication
• Coordinate with all department for project update and follow up
• Communicates and provides information internally and externally to assist and enable administrative
support and effective service to the concerned section
• Preparing financial documents such as invoices, bills, completing purchase orders
• Recording office expenditure and ensuring these expenses
• Identifies any deficiencies within the auditing process and meets with appropriate staff to resolve
Call Center customer service representative where I handle customers gently, help them, provide them with necessary information about their inquiries, satisfy their needs. Main duties including but not limited to: Customer Support, Email Handling, Phone Support (inbound/ outbound calls) Assisting customers with their enquiries escalate/ re-direct problems when appropriate. Identify cross-sell opportunities during customer interaction. Suggested by team leaders & supervisors to play the role of inquiry in the floor for other agents. Fast typing skills &strong problem solving skills
, in
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