Sara Alghamdi

منسقة طبيب
وخدمة عملاء
يتم التنسيق بين الطبيب والعميل ومساعدتهم على الاستمرار في العلاج رالرد على استفساراتهم ومساعدتهم في ارسال احتياجاتهم من فواتير ومواعيد وعقود علاجية

مساعد اداري
منسق مواعيد طبية
سكرتارية
خدمة عملاء
تقارير طبية

• Greeting patients professionally and directing them to the appropriate clinics or waiting
areas.
• Conducting reminder calls 24 to 48 hours before appointments.
• Handling cash and electronic transactions, issuing invoices, and managing daily financial
closing.
• Maintaining strict confidentiality of patient records in compliance with healthcare
regulations.
• Ensuring the reception area is clean, organized, and stocked with necessary amenities.
• Administering satisfaction surveys and collecting feedback to improve the overall patient
experience.

• Scheduling medical appointments and coordinating between doctors and their patients.
• Assisting in coordinating medical reports and presenting them in an official manner that
meets the requirements of the requesting parties.
• Organizing office duties, coordinating, scheduling, and executing them, providing
administrative support, and preparing correspondence and reports.
• Performing basic office tasks, photocopying documents, filing, receiving, and directing
messages.
• Coordinating and executing administrative duties, prioritizing tasks, and scheduling them.
• Knowledge of reception duties and handling general inquiries.
• Setting up and managing paper or electronic filing systems, or recording information.
• Greeting visitors or callers, handling their inquiries, or directing them to the appropriate
individuals.