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Dana Khan, Patient Access Agent

Dana Khan

Patient Access Agent·Andalusia Hospital

Saudi Arabia

Bachelor's degree, ادارة موارد بشرية

Work experience

Total years of experience: 1 years, 5 months

Patient Access Agent

December 2024 - December 2025

Andalusia Hospital

Jeddah, Saudi Arabia

December 2024 - December 2025

Managed 60+ daily patient registrations and reception processes
Maintained 100% accuracy in data entry and documentation
Company industry:
Other Healthcare Services
Job role:
Customer Service and Call Center

Customer Service Specialist

June 2024 - July 2024

Ekram Al-Dahif

Mecca, Saudi Arabia

June 2024 - July 2024

Handled 40+ daily customer inquiries with high satisfaction rate
Maintained service quality and resolved customer issues efficiently
Company industry:
Social Services
Job role:
Customer Service and Call Center

Human Resources Services Representative

January 2024 - February 2024

Eradah Complex & Mental Health

Jeddah, Saudi Arabia

January 2024 - February 2024

Supported HR operations, personnel administration, and employee file management
Assisted in recruitment documentation and onboarding using Oracle and Bayan (Mudad) systems
Company industry:
Administration Support Services
Job role:
Human Resources and Recruitment

Human Resources Intern (Co-op Training)

January 2024 - February 2024

Eradah Complex & Mental Health

Jeddah, Saudi Arabia

January 2024 - February 2024

Supported HR operations, personnel administration, and employee file management
Assisted in recruitment documentation and onboarding using Oracle and Bayan (Mudad) systems
Company industry:
Medical Hospital
Job role:
Human Resources and Recruitment

Education

جامعة جدة

June 2024

June 2024

Bachelor's degree, ادارة موارد بشرية

Saudi Arabia

Bachelor’s Degree in Human Resources Management with focus on HR operations, recruitment, organizational behavior, labor law, and performance management. Graduated with GPA 4.57/5.00.
View attachment

University of Jeddah

June 2024

June 2024

Bachelor's degree, Human Resources Management

Saudi Arabia

Skills

HR Operations
Expert
HR Operations
Expert
Time management skills
Expert
Time management skills
Expert
Teamwork
Expert
Teamwork
Expert
Perfomance Management
Expert
Perfomance Management
Expert
HR Management
Expert
HR Management
Expert
العمل الجماعي
Expert
العمل الجماعي
Expert
ادارة الموارد البشرية
Expert
ادارة الموارد البشرية
Expert
CALMNESS UNDER PRESSURE
Expert
CALMNESS UNDER PRESSURE
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Time Management
Expert
Time Management
Expert
COORDINATING
Intermediate
COORDINATING
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
INFORMATION PRIVACY
Intermediate
INFORMATION PRIVACY
Intermediate
LIFECYCLE MANAGEMENT
Intermediate
LIFECYCLE MANAGEMENT
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
ONBOARDING STRATEGIES
Intermediate
ONBOARDING STRATEGIES
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
ORACLE HRMS
Intermediate
ORACLE HRMS
Intermediate
RECORDS MANAGEMENT
Intermediate
RECORDS MANAGEMENT
Intermediate
SAP APPLICATIONS
Intermediate
SAP APPLICATIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
DATA ENTRY
Intermediate
DATA ENTRY
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MENTAL HEALTH
Intermediate
MENTAL HEALTH
Intermediate
ORACLE APPLICATIONS
Intermediate
ORACLE APPLICATIONS
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate

Languages

English

Intermediate

Arabic

Native Speaker

Training and Certifications

Certifications
Basic Infection Control Skills License (BICSL)
Jan 2024
Show credentials

Hobbies and interests

التصوير