Customer Service
Etisalat UAE
Total years of experience :4 years, 9 Months
Raya Contact Center For Etisalat UAE Project
Handling end-user live transactions following agreed scripts and processes to guarantee consistency and meeting of global requirement and standards
Answering employee questions Processing incoming mail Creating and distributing documents Providing customer service to organization employees Serving as a point of contact with benefit vendors/administrators Maintaining computer by updating and entering data Setting appointments and system arranging meetings Maintaining calendars of HR management team Compiling reports and spreadsheets and preparing spreadsheets
Ain Shams University - Madina Higher institute for international language certified from Ain shams University.