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تم إلغاء حظر المستخدم بنجاح
محمد ناصف, Operation Team Leader

محمد ناصف

Operation Team Leader·Trampo Extreme

الإمارات العربية المتحدة

دبلوم, Shifting & Heavy Equipment

الخبرة العملية

مجموع سنوات الخبرة: 8 سنوات, 8 أشهر

Operation Team Leader

أغسطس 2021 - يوليو 2024

Trampo Extreme

صباح السالم، الكويت

أغسطس 2021 - يوليو 2024

* Planning and coordinating all production activities during my shift and making sure production targets are met
* Making sure that the production line moves smoothly and efficiently
* Leading and developing my team to ensure optimal production effectiveness
* Ensuring that the company’s quality, hygiene and health & safety standards are met at all times
* Liaising with colleagues in planning, technical and supply chain departments
* Looking after machinery and coordinating breakdown responses so that minimal time is lost
* Attending production team meetings
* Maintaining up-to-date production, personnel and quality records
* Ensuring handovers between shifts are smooth and no time is lost
* Communicate and work with staff to ensure the proper movement of materials in the warehouse.
* Administer daily work functions to ensure the achievement of daily business goals.
* Assisting my team when necessary.
* Assist in safety incident / accident investigations as needed.
* Handling the warehouse for receiving the shipment and updating the income shipping sheets and distribution the items to the stores need with same updating for out items.
* Handling the purchase orders for the stores needs with measurements the coasts and the consumption of the items in the stores.
* Handling the logistics and the setup with good customer communication for outside events.
• Checking the whole stores if need maintenance
• check the official emails with reply the emails in professional way.
• briefing to the team and distribut the tasks.
• distribut the cash floats to cashiers and assign the POS system.
• make sure everyone assigns on the activity and the park is clean before we open the store door for the customer.

مجال الشركة:
الترفيه
الدور الوظيفي:
الإدارة

Customer Service Officer

أكتوبر 2018 - يوليو 2021

Majid Al Futtaim - Kuwait (vox cinema)

الفراوانية، الكويت

أكتوبر 2018 - يوليو 2021

• Helping customers complete purchases, locating items and joining reward programs to promote loyalty, satisfaction and sales numbers.
• Handling & solving customers issues about underage as the ministry rules for movies rating.
• Restocking, arranging and organizing merchandise in front lanes to drive product sales.
• Counting cash in register drawer at beginning and of shift.
• Directing ticket holders to seats and facility locations.
• Sold admission, processed payments and issued tickets.
• Greeting customers with smile and providing friendly knowledgeable service.
• Providing customer service by selling tickets and merchandise, answering questions and distributing programs.

مجال الشركة:
الترفيه
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Sales Associate

ديسمبر 2015 - سبتمبر 2018

Al Nasser Sports Centre

الفراوانية، الكويت

وجدت هذه الوظيفة عبر بيت.كوم

ديسمبر 2015 - سبتمبر 2018

• Maintained organized, presentable merchandise to drive continuous sales.
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
• Maintained records related to sales, returns and inventory availability.
• Organized rocks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Answered customer questions regarding sizing and accessories and explained how to property care for merchandise.
• Engaged with customers to effectively build rapport and lasting relationships.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المبيعات

التعليم

Advanced Iron and Steel School, five-year system

يونيو 2005

يونيو 2005

دبلوم، Shifting & Heavy Equipment

مصر

المعدل التراكمي (نسبة مئوية): 92%

المعدل التراكمي (نسبة مئوية): 92%

Skills

Cooperative
Expert
Cooperative
Expert
Honesty
Expert
Honesty
Expert
Friendly Personality
Expert
Friendly Personality
Expert
Supportive
Expert
Supportive
Expert
Management
Expert
Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Administration
Expert
Administration
Expert
operations
Expert
operations
Expert
Purchasing Management
Expert
Purchasing Management
Expert
Purchase Management
Expert
Purchase Management
Expert
Retail
Expert
Retail
Expert
Management
Intermediate
Management
Intermediate
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Team Management
Expert
Team Management
Expert
Team Leadership
Expert
Team Leadership
Expert
Cooperative
Expert
Cooperative
Expert
Honesty
Expert
Honesty
Expert
Friendly Personality
Expert
Friendly Personality
Expert
Supportive
Expert
Supportive
Expert

اللغات

العربية

اللغة الأم

الانجليزية

متمرّس

الهوايات والاهتمامات

السباحة

تالت جمهورية سنة ١٩٩٩