Maya Johney

The Master of Qualification and Specialization in Quality program aims to qualify executives in the field of quality, by providing them with the knowledge and skills that enable them to lead and pioneer improvement initiatives in public and private organizations, in all sectors and at all levels. The program enables graduates to work in quality management and quality engineering, and helps them launch other directions in quality such as quality auditing, reliability and measurement systems. First) on the level of knowledge and understanding: Remember the concepts, principles, elements and tools of quality management systems, and quality management in projects; Explains each of the functions of the administrative process (planning, organizing, directing, controlling), the technical functions of management (production, marketing, finance, strategy, supply chains, ...), and human resources management functions; Describes tools and techniques to aid in problem solving and modeling a decision problem; Knows quality improvement tools, techniques and approaches; explain the different types of quality costs, and identify standard costs as the basis for financial estimates; Remember the basics of total quality management, the benefits of application, and the obstacles to application. In terms of intellectual abilities: Analyzes problems, develop solutions, and initiate decision-making; Practicing critical thinking and creating new alternatives. Systematic thinking is used to design experiments, procedures, and products, and to select samples for testing. It adopts the total quality management approach to be a reference and guide for all its administrative activities. Uses statistical techniques, extracts results properly, compares and criticizes them. In terms of practical skills: Apply methods and tools in the field of quality, and invest in appropriate software; Contributes to building and localizing quality systems with references to local and international standards; Develops and implements solutions to quality problems; Estimates costs and analyzes investments and their cost and value analysis; Develops strategic plans for quality, linking them to the objectives and strategy of the organization; Analyzes and measures risks quantitatively and qualitatively, classifies them, and develops plans to address them; designs procedures, experiments, analyzes data and performs validation and validation tests; Develops and implements systems/procedures for managing the relationship with customers and suppliers; Develops audit programs and follows up on their completion and documentation; Evaluates the quality of products and processes using appropriate statistical control tools.

• Good command of Microsoft OFFICE 365 (Excel, word, power point). • Good command of Google Programs and outlook. • Good command of Network Administration (MCSA windows server 2012 upgrade to 2016). Using VMware program. • Data analysis skills (data analysis - needs analysis - statistical analysis - preparing reports - managing the required databases). • Administrative skills (implementation of required operations - performance review - measurement of performance indicators - quality management through monitoring and assurance - task management and delegation - monitoring and evaluation). • Technical writing and communication skills (client relations - email).