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خوله الدوسري, Administration Coordinator

خوله الدوسري

Administration Coordinator ·Zamil offshore company

Saudi Arabia

Bachelor's degree, ادارة اعمال

Work experience

Total years of experience: 9 years, 11 months

Administration Coordinator

June 2023 - Present

Zamil offshore company

Dammam, Saudi Arabia

June 2023 - Present

Working on Gosi, Qiwa, Chamber of Commerce, Muqeem and ministry of
foreign affairs.
• Prepared employment contracts and experience certificate.
• Managed employee records ’ regular vacations, resignations, etc.
(manually and on the system)
• Monitor and flag upcoming deadline for renewal visas.
• Collecting and processing invoices.
• Organizing travel arrangements
Company industry:
Marine Transport Services
Job role:
Human Resources and Recruitment

Complaints processor

August 2021 - May 2023

walaa insurance company

Khobar, Saudi Arabia

August 2021 - May 2023

Receiving the complaint through Sama Care and working on checking the problem and resolving it
Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Customer Care Agent

July 2019 - August 2021

ولاء للتأمين

Khobar, Saudi Arabia

July 2019 - August 2021

- Investigate, evaluate, and settle insurance claims.
- Determine whether the insurance policy covers the loss
claimed
Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Asst. Reservation Sales Agent

July 2016 - July 2019

دناتا للسفريات

Khobar, Saudi Arabia

July 2016 - July 2019

خدمه عملاء -عمل حجوزات طيران وفنادق للعملاء
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Education

جامعة الملك فيصل

March 2016

March 2016

Bachelor's degree, ادارة اعمال

Saudi Arabia

GPA (point): 3.21 out of 5

GPA (point): 3.21 out of 5

Human Resource Management. Public Administration Management Information Systems. Knowledge Management. Strategic Management. Quality Management.

Skills

Solutions Development
Expert
Solutions Development
Expert
Organizing
Expert
Organizing
Expert
Flexibility
Expert
Flexibility
Expert
Teamwork
Expert
Teamwork
Expert
Innovative Problem Solver
Expert
Innovative Problem Solver
Expert
Time management
Expert
Time management
Expert
How to Plan & Set Training Needs
Expert
How to Plan & Set Training Needs
Expert
Teamwork
Expert
Teamwork
Expert
Computer skills
Expert
Computer skills
Expert
Creating attractive Presentations anddesigns
Expert
Creating attractive Presentations anddesigns
Expert
Problem solving
Expert
Problem solving
Expert

Languages

English
Expert

Training and Certifications

Certifications
English Language
Jan 2021
Anti-Money Laundering Awareness
Apr 2021
الاختبار المهني في أساسيات التأمين (IFCE(
Nov 2020
الأخلاقيات المهنية في بيئة العمل المشتركة
Jul 2019
Training
التأمين الصحي
هدف
Jul 2019
أنواع التأمين
هدف
Jul 2019
اتجاهات سوق التأمين
هدف
Jul 2019
التأمين على الممتلكات
هدف
Jul 2019
أخلاقيات العمل الذكية
هدف
Jul 2019

Hobbies

  • Analytical skills- Computer and sports hobbies
    Insurance Foundation Certificate Exam (IFCE) |Saudi Arabian Monetary Authority (2020). Anti-Money Laundering Awareness | The Financial Academy (2021). English Language | Al-Bassam institutes. Use of computers in office | Al-Bassam Institutes. Cyber Security | Human Resources Development fund.