Ahmed Y A Arafa, Document Controller and Call Center

Ahmed Y A Arafa

Document Controller and Call Center

Elrace Contracting and Construction

Location
United Arab Emirates - Al Ain
Education
Bachelor's degree, Computer Engineering
Experience
3 years, 6 Months

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Work Experience

Total years of experience :3 years, 6 Months

Document Controller and Call Center at Elrace Contracting and Construction
  • United Arab Emirates - Abu Dhabi
  • My current job since September 2023

- Receive incoming calls from clients need maintenance works for Police buildings and accommodations.
- Make BOQs and Invoices

Networks Technical Support Admin at Techsquare IT Solutions
  • United Arab Emirates - Abu Dhabi
  • June 2022 to August 2023

Work at anything related to IT, Networking, and Computer Support.
CCTV
Printers and Photocopiers
Network and Wifi setup and configuration

Customer Service Agent at Abu Dhabi Islamic Bank
  • United Arab Emirates - Al Ain
  • March 2021 to September 2021

Call center agent
Verifiy customers' bank accounts

HR Support Officer at ADNEC
  • United Arab Emirates - Abu Dhabi
  • August 2020 to September 2020

- HR Support Filing and Records
- Handle Periodic Covid 19 test for employees
- Accommodation Inspection supervisor

Sales Executive at Computer Care
  • United Arab Emirates - Al Ain
  • September 2019 to March 2020

- Outdoor sales make visiting and meeting with specific and random customers.
- Indoor sales make calling, emailing, what's up for company's products and offers
- Send quotations and proposals to customers Inquires and requirements
- Do LPO and sign contracts with customers.

Web Developer at Gama Learn Organization
  • United Arab Emirates - Al Ain
  • June 2011 to July 2011

- Computer Data Entry (Modulate Coding) & Web Page Analysis (page source code algorithm)
- Web Development where I engaged in the following assignments:
 Re-engineering old legacy code
 Applying N-Tiered Architecture Techniques
 Applying naming conventions in different parts of the software
 Generating classes using table class mapping methodologies
 writing T-SQL scripts to auto generate attributes, properties, and constructors

Education

Bachelor's degree, Computer Engineering
  • at Abu Dhabi University
  • August 2012

University internship in computer engineering Fourth year Responsibilities: - Troubleshooting & Software Programming using windows visual studio web developer express 2010 and utilities software's - Computer Data Entry (Modulate Coding) & Web Page Analysis (page source code algorithm) - Web Development where I engaged in the following assignments:  Re-engineering old legacy code  Applying N-Tiered Architecture Techniques  Applying naming conventions in different parts of the software  Generating classes using table class mapping methodologies  writing T-SQL scripts to auto generate attributes, properties, and constructors

Specialties & Skills

Teaching Experience
Sales & Marketing Skills
Data Collection
Solutions Development
Small Business Accounting
البرمجة
Time management
Web Developer
Self Confident
web development
programming

Languages

English
Expert
Arabic
Native Speaker