حنين قطيش, Manager

حنين قطيش

Manager

Bayt.com

البلد
الأردن - عمان
التعليم
بكالوريوس, Computer Engineering
الخبرات
5 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 years, 10 أشهر

Manager في Bayt.com
  • الأردن
  • أشغل هذه الوظيفة منذ أكتوبر 2019

#1 job site in Middle East and North Africa
* Developed and executed solutions to customer needs.
* Managed technical integration, systems engineering
program management, customer support and account
management.
* Provided excellent customer service by efficiently
resolving issues and responding to inquiries
* Maintained consistent communication with leadership
team to manage customer service effectiveness by
monitoring performance.
* Recommended potential products or services by collecting
customer information and analyzing customer needs.
* Participated in ongoing training to learn new products and
enhancement system features.
* Strong relationship engaged with clients

Help desk officer في Orange
  • الإمارات العربية المتحدة
  • يونيو 2018 إلى سبتمبر 2019

Jordan, Amman
* Collaborated with supervisors to escalate and address
customer inquiries or technical issues.
* High follow up with technical team to solve employer’s
issues and technical problems.
* Connect remotely to solve technical issues with
applications.

الخلفية التعليمية

بكالوريوس, Computer Engineering
  • في Hashemite University
  • مايو 2018

I have studied Computer Engineering at the Hashemite university

Specialties & Skills

Database
Security
Networks
Assembly
ACCOUNT MANAGEMENT
CUSTOMER RELATIONS
CUSTOMER SERVICE
CUSTOMER SUPPORT
FEATURES
LEADERSHIP
PROGRAM MANAGEMENT
SYSTEMS ENGINEERING
ADMINISTRATIVE SUPPORT
COMMUNICATION SKILLS

اللغات

العربية
متمرّس
الانجليزية
متمرّس

الهوايات

  • Basketball