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Bassam Abdullah, Network Technician

Bassam Abdullah

Network Technician

SystemRapid Arabia Limited

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Network and System Administration
Experience
1 years, 6 Months

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Work Experience

Total years of experience :1 years, 6 Months

Network Technician at SystemRapid Arabia Limited
  • Saudi Arabia
  • July 2021 to December 2022

• Managing communication by Fiber-optic and handling troubleshoot fiber optic connection problems.
• Entrusted with the responsibility of managing the IT help desk.
• Analyzing network functions and evaluating the services provided.
• Implementing plan of action and recommendations, identifying milestones and issues to be addressed, and generating reports as required.
• Providing technical assistance, ensuring compliance with policies and regulations, and that all issues are addressed and resolved.
• Monitoring utilization trends, managing network performance, and assuring maximum uptime.
• Handling configuration and installation of various network devices and services, monitoring performance, and ensuring system availability.

Education

Bachelor's degree, Network and System Administration
  • at Technical Trainers College
  • June 2017

Bachelor of Network and System Administration, Technical Trainers College, 2017

Diploma, Computer Networks
  • at College of Telecom and Electronics
  • July 2013

Diploma of Computer Networks, College of Telecom and Electronics, 2013

Specialties & Skills

Peripherals
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Compliance
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System Administration
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Technical Support
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Troubleshooting
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Compliances
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Installation & Commissioning of systems and software’s
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Documentation & Reporting
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Application Support
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Training & development
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System Administration
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Networking
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Statutory Compliance
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Peripherals Management
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Enterprise Networking
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IT Helpdesk Management
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Technology Upgrade
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Languages

Arabic
Native Speaker
English
Intermediate

Memberships

Saudi Council of Engineers.
  • Technical network engineering
  • October 2017

Training and Certifications

Introduction to Information Security (Training)
Training Institute:
College of Telecom and Electronics
Date Attended:
November 2019
Duration:
16 hours
Certificate of attendance (Training)
Training Institute:
Cisco Certified Network Associate (CCNA)
Date Attended:
February 2021
Duration:
60 hours
Certificate of attendance of the network and information security course (Training)
Training Institute:
Abad Institute for Training and Development
Date Attended:
July 2021
Duration:
40 hours
Certificate of attendance Security + (Certificate)
Practical training on windows server (Certificate)
Date Attended:
January 2019
Vocational Trainer Certificate (Training)
Training Institute:
Technical Trainers College
Certificate & Professional Accreditation in engineering technology (Training)
Training Institute:
SCE (Saudi Council of Engineers)

Hobbies

  • exploration