محمد المعتصم يوسف المجتبي

Designed and deployed Odoo ERP modules (HR, Accounting, Inventory).

Integrated RESTful APIs (payment, messaging, POS) for multi-department use.

Enhanced system uptime and reliability by 30% through infrastructure optimization.

Delivered internal IT training and led system documentation for scalability.

• Lead enterprise-wide Odoo ERP governance across a holding
company ecosystem serving 17, 000+ employees and 120-130
active users across 8 major business divisions and multiple
subsidiaries.
• Direct a multidisciplinary ERP and IT support team of 6
professionals; oversee recruitment, mentoring, performance
management, and technical development programs.
• Administer and optimize Odoo v15, v16, and v17 environments
concurrently, managing HR, Payroll, Recruitment, Attendance,
Leave, Accounting, Inventory, Procurement, CRM, Projects, and
Fleet modules.
• Architect and deliver 5+ enterprise integrations connecting the
ERP platform to external payment gateways, third-party
messaging systems, and POS platforms via REST API.
• Drive workflow automation, custom module development, and
performance optimizations using Python and PostgreSQL,
reducing manual data-entry overhead by 30%+.
• Establish IT infrastructure standards, security frameworks, and
change management procedures aligned with ITIL service
management principles.
• Own ERP lifecycle management: requirements gathering, gap
analysis, solution design, UAT, go-live delivery, and continuous
post-implementation improvement.
• Produce executive reporting dashboards and technical
documentation supporting board-level digital transformation
decisions.

Managed internal ERP workflows and automation using Python.

Secured Linux-based servers ensuring 99.8% uptime and data protection.

Coordinated requirement analysis and deployment with department heads.


Al Raed Dental Clinics Group - Network & Website Administrator
Sudan | 2014 - 2017

Developed and maintained clinic website portals and patient data systems.

Implemented LAN/WAN & VoIP systems across 3 branches ensuring seamless operations.

Developed and maintained clinic website portals and patient data systems.

Implemented LAN/WAN & VoIP systems across branches ensuring seamless operations.

• Managed enterprise IT infrastructure and ERP operations across
multiple government departments, maintaining 99.8%+
system uptime on Linux-based server environments.
• Designed and implemented Python-based automation
workflows that streamlined cross-departmental data processes
and eliminated manual reporting bottlenecks.
• Coordinated with ministry directors and department heads for
business requirements analysis, ERP workflow design, and
technology roadmap planning.
• Enforced server security hardening, access control policies, and
backup/disaster recovery protocols protecting sensitive
government data assets.

Managed IT infrastructure for multiple departments and ensured operational continuity.

Trained staff and established security and backup standards across the network.

• Designed and deployed LAN/WAN and VoIP network
infrastructure across 3 clinic branches, ensuring seamless
operational connectivity and high availability.
• Managed business applications, patient data systems, and
clinic website portals; maintained system security and
performance across all sites.

• Administered multi-department IT infrastructure, implementing
security controls, backup strategies, and disaster recovery
procedures.
• Delivered staff technology training programmes and drove
operational efficiency improvements through systems
standardisation.