Abdulaziz Bensaber

April.2016 up
to now in Al Khobar
- Servicing of CCTV (IP & Analogue), Access Control & Intruder Alarm systems.
- supervisory responsibility for junior or trainee engineers and technician
- Complete installations and servicing to a high standard and within specified time
scales
- Provide technical support to customers & other engineers
- supervisory responsibility for junior or trainee engineers and technician
- Provide all required documentation including standards, configurations and diagrams
related to EUC services.
v International Systems Engineering (ISE) End User Computing Support Engineer,
from August 2015 up March.2016 in Tabok King Fisal Air Base.
- Coordinate with internal and external stakeholders to identify hardware defects and resolve
software issues.
- Maintain asset inventory operations as per ISE’s policies and procedures.
- Provide all required documentation including standards, configurations and diagrams
related to EUC services.
Prepares proposals based on customer's requirements and standard technical
specification
- Negotiate sales contracts, finalize sales agreements and ensures timely payment of
receivables
- Represent and negotiating on behalf of the company with key customers
- Provide input into product design where goods or services must be tailored to suit client's

- Coordinate with internal and external stakeholders to identify hardware defects and resolve
software issues.
- Maintain asset inventory operations as per ISE’s policies and procedures.
- Provide all required documentation including standards, configurations and diagrams
related to EUC services.
- Wireless telephony services, Radio and satellite communications and Internet and
broadband technologies.
- Responsible for monitoring and troubleshooting configuring of the Network.
- Switching VLAN, VTP, STP, Ether channel, VSS, DHCP, and ACL.
- Wireless Network installation services.
- Installation, configuration and administration of LAN, WAN, WLAN.
- Troubleshooting of complex LAN, WAN, WLAN, and Riverbed infrastructures.
- Documentation and change control.
- Conducting root cause analysis on Network Incident.
- Work for permanent solution on reoccurring network Incidents.
- Documenting network changes and updating diagrams accordingly.

Documentation and change control.
- Conducting root cause analysis on Network Incident.
- Work for permanent solution on reoccurring network Incidents.
- Documenting network changes and updating diagrams accordingly.