سامر خالد, IT Officer

سامر خالد

IT Officer

Al Arabi Investment Group

البلد
الأردن - عمان
التعليم
بكالوريوس, Management Information Systems
الخبرات
10 years, 3 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :10 years, 3 أشهر

IT Officer في Al Arabi Investment Group
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ فبراير 2021

1.Troubleshoot and diagnose system, network, hardware, software problems
2.Data center Cabinet arrangement (routers, modems, switches), cables arrangement, connect and arrangement new ports for new employees on switch and office’s
3.NTI Environmental system Daily check On the data center Room sensors (temperature, Humidity, access door, UPS)
4.Export, Import SQL server database
5.Manage daily backup for all servers with VERITAS backup exec system
(Backup Jobs: Daily, Weekly, Monthly, Yearly) and solve any issue
6.Manage Users, Computers on active directory
7.Coordination with services providers for support related to solve any systems issues
8.Installation and configuration computer operating systems and applications like
(Symantec antivirus, DLP triton endpoint, FireEye)
9.Cisco VPN and WinScp FTP Installation and configuration
10.Solarwinds and Wsus server to Update OS and programs on the servers and
employees devices
11.Printers, Scanners troubleshoot, Manage The Users on the printers and Scanners
12.Outstanding ability to handle Windows OS, Microsoft Office and other software’s
13.Coordination with vendors, request Prices offers, comparing what is needed and
choose the appropriate
14.End Users support and training the employees on the systems

TEAM LEADER في call center ) Al taxi al moumayaz)
  • الأردن - عمان
  • نوفمبر 2014 إلى فبراير 2021

▪ Dispatcher
▪ Assisting team with full support through questions
and
problems
▪ Training new team members in order to enhance customer
service
▪ Distribute orders, send cars to customers, ensure trips end
with no problems

traniee programmer في Quality Software Solutions
  • الأردن - عمان
  • يوليو 2019 إلى نوفمبر 2019

TRAINEE WEB DEVELOPER AT QUALITY SOFTWARE SULOTIONS
▪ Web developer in ASP.NET VB.NET
▪ DataBase : SQL SERVER 2008
▪ Create web Pages : HTML, CSS
▪ Technical support in POS System

trainee technical support في Jordanian TV
  • الأردن - عمان
  • يوليو 2018 إلى مارس 2019

▪ data entery
▪ Quality control
▪ Technical support and Help Desk
▪ Working on windows server versions 2012
▪ Working on firewall programs ISA and TMG
▪ Working on remote desktop
▪ Working on SQL SERVER 2016
▪ Networking

Quality Control في ITS
  • الأردن - عمان
  • مارس 2014 إلى أكتوبر 2014

QUALITY CONTROL / PROJECT AT THE SOCIAL SECURITY
March 2014 - October 2014
▪ Ensuring government documents have no errors or mistakes
before being submitted into social security
▪ Guiding team members with the information and support
needed in the event of a problem

الخلفية التعليمية

بكالوريوس, Management Information Systems
  • في Al-Zaytoonah University
  • يونيو 2018

الثانوية العامة أو ما يعادلها, M
  • في Al-Solaymaniah High School
  • يناير 2010

2013 –

Specialties & Skills

Environmental Management Systems
Solarwinds
Backup Exec
Technical Support
CUSTOMER SERVICE
Sql server
MICROSOFT OFFICE
Solarwinds

حسابات مواقع التواصل الاجتماعي

اللغات

العربية
متمرّس
الانجليزية
مبتدئ

التدريب و الشهادات

technical support + network (تدريب)
معهد التدريب:
Jordanian TV
Asp.net Progeamming (تدريب)
معهد التدريب:
Quality Software Solutions
تاريخ الدورة:
July 2019
Oracle Dveloper (تدريب)
معهد التدريب:
Tuned Application
تاريخ الدورة:
August 2018
المدة:
105 ساعة