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Mohammed Alsaegh, Service Desk Analyst

Mohammed Alsaegh

Service Desk Analyst

Saudi Home Loans Company

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Computer Science
Experience
6 years, 4 Months

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Work Experience

Total years of experience :6 years, 4 Months

Service Desk Analyst at Saudi Home Loans Company
  • Saudi Arabia - Riyadh
  • My current job since April 2021

Transfer tickets for engineers
to solve it
responsible for the assets
And follow-up branches of Jeddah and Dammam
Troubleshoot network and hardware problems
Work on Active Directory
administrator system

IT Help Desk at Saudi Home Loans Company
  • Saudi Arabia - Riyadh
  • October 2018 to April 2021
Executive Secretary at وزارة النقل - المملكة العربية السعودية
  • Saudi Arabia - Riyadh
  • October 2018 to November 2018
Computer programmer at Al Ber Charity Association
  • Saudi Arabia - Riyadh
  • June 2017 to January 2018

Education

Bachelor's degree, Computer Science
  • at Taif University
  • October 2021
High school or equivalent, Computer Science
  • at Taif University
  • January 2010

courses: CCNA Certificate of attendance

Bachelor's degree, Computer Science
  • at Taif University
  • January 2006

courses: CEH Certification: Certified Ethical Hacker techcampus

Specialties & Skills

Computer Science
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ARABIC
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CCNA
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COMPUTER ASSOCIATES PACKAGES
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COMPUTER HARDWARE
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ENGLISH
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ITIL 4 Foundation
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LANGUAGES
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NETWORKING
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PRINTERS
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Languages

English
Intermediate

Training and Certifications

ITIL 4 Foundation (Certificate)
Date Attended:
December 2020
Valid Until:
December 2021