IT Systems Administrator
مفروشات العمر التجاريه
Total years of experience :7 years, 7 Months
• Working with Azure and Microsoft Office 365 systems.
• Perform AD Site, Organizational Unit (OU), Users and Groups, and Group Policy management.
• Coordinate and provide support for Firewall and network system.
• Supporting and administrating Windows Server 2008/2012/2016/2019/2022.
• Delivered reliable support for all server-class systems.
• Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
• Manage IT spare parts store to ensure business continuity for all systems.
• Experience with virtualization (e.g., Hyper-V, VMWare …Etc.).
• Improved and maintained existing IT processes and system documentation to create easy to use reference guides.
• Demonstrated expertise in AV and internet security, maintaining safe, secure data and systems.
• Diagnosed hardware and software issues, implementing action to prevent reoccurrence.
• Manage Exchange Server and Exchange Online.
• Installed and maintained IT equipment and software to meet workflow requirements.
• Perform problem analysis and resolve escalated technical problems reported by AX users.
• Support & modify the AX Financial modules and their configurations, specifically Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets, Procurement & Sourcing, as needed.
• Create & support Workflow in all modules of Dynamics AX.
«Manage and monitor all installed servers, systems networks, infrastructure, and other IT equipment. «Install, configure, test, update and maintain operating systems, system management tools and application software tools like antivirus. «Consistently and successfully provide 1st level support. «Coordinate and provide support for Firewall and network system. «Perform data backups and disaster recovery operations. «Ensure security through access controls, backups, and firewalls. + Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. «Plan, coordinate, and implement network security measures to protect data, software, and hardware. «Analyze equipment performance records to determine the need for repair or replacement. «Day-to-day operations of the systems including systems administration, monitoring, and storage performance. + Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
• Diagnose and resolve technical hardware and software issues.
• Setup of POS machines barcode scanners, printers, cash drawer and time attendance machines.
• Configure and support POS across retail outlets.
• Update Scales which connected to network and troubleshooting them from issues.
• Ability to install, configure, and maintain personal computers, Point of sale machines, networks, and related hardware and software.
• Perform and test routine system backups and restores
• Providing Remote Support for all users
• Handling IT reports.
