Implementation Engineer
Diyar United Company
Total years of experience :3 years, 6 Months
Implement and install solutions on the customer's test and production environments. • Work onsite and offsite to troubleshoot and diagnose customer reported issues on the different levels of solutions (i.e. Database, Application, Network, Communication, Firewalls, and Integration Interfaces Levels). • Act positively and respond promptly to the customer’s requests/tickets. • Prepare, review, and ensure accuracy of technical documentation.
Installing and configuring computer hardware, software, systems, networks, printers, and scanners. • Monitoring and maintaining computer systems and networks. • Repairing and replacing equipment as necessary.
courses: Completed English Language Program