Mohamed Hegab

Cashier Host/Hostess at The crystal Group

• United Arab Emirates - Dubai
• My current job since January 2019

Officer In Charge/Assistant Officer In Charge, Combat Service Support Team at Al Khaja Group.

• United Arab Emirates - Dubai
• July 2015 to September 2018

Assist the Retail Store Manager in planning and implementing strategies to attract customers.
 Coach and support new and existing Sales Associates.
 Communicate with clients and evaluate their needs.
 Supervise and motivate staff to perform their best.
 Research emerging products and use information to update the store’s merchandise.
 Act as our store’s representative and set an example for our staff.
 Make sure all employees adhere to company’s policies and guidelines.
 Handle complaints from customers.

Sales Promoter at Royal Diwan Group

• United Arab Emirates - Abu Dhabi
• April 2012 to May 2015

 Receiving the new stock and display.
 Merchandise of the items as to where it should be and to attract attention of the buyer or customer.
 Gaining a clear understanding of customer business and requirements.
 Understanding and fulfill customer requirement.
 Ensure excellent customer service by providing information, resolving problems And answering questions.

Sales Executive at Zara - Abu Dhabi

• United Arab Emirates - Abu Dhabi
• December 2008 to March 2012

 Cooperate with the team to achieve the store targets.
 Receiving the new stock and display.
 Merchandise of the items as to where it should be and to attract attention of the buyer or customer.
 Gaining a clear understanding of customer business and requirements.
 Understanding and fulfill customer requirement within established time frame.
 Ensure quality performance of the store employee by increasing the competence level through training.
 Ensure excellent customer service by providing information, resolving problems.