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yahya Kald , مدير الصيانه

yahya Kald

مدير الصيانه·مجموعة الفطيم

Saudi Arabia

Master's degree, اداره أعمال

Work experience

Total years of experience: 15 years, 3 months

مدير الصيانه

March 2011 - Present

مجموعة الفطيم

Jeddah, Saudi Arabia

March 2011 - Present

مدير ورشه الصيانه والإصلاح والدعم الفني
Company industry:
Automotive Repair, Spare Parts, & Support Services
Job role:
Maintenance, Repair, and Technician

مدير قسم الصيانة خدمات مابعد البيع

March 2012 - January 2025

الفطيم موتورز - مجموعة الفطيم

Jeddah, Saudi Arabia

March 2012 - January 2025

Visionary automotive executive with 25+ years of experience across leading brands including Nissan, GM, Isuzu, BAIC, MAXUS, and FOTON across Saudi Arabia. Proven success in P&L ownership, network expansion, after-sales excellence, and cross-functional leadership in both sales and service divisions. Adept in aligning operations with OEM standards, driving revenue and profitability growth, and delivering exceptional customer experiences. Bilingual in Arabic and English with a digitally fluent approach to team and business transformation. Recognized for consistently exceeding revenue targets, building scalable service networks, and delivering world-class customer satisfaction across multi-brand operations. Exceptional in fleet negotiations, strategic product planning, and enhancing OEM trust through data-driven, customer-focused solutions

:Key Competencies

Dealer Network Expansion & Sub-Dealer Strategy (50+-centers across KSA)

Aftersales Transformation, EV Readiness & KPI-Driven

Service Strategy

Full P&L Ownership, Budgeting, Cost Control & Revenue -

Growth

Recall & Warranty Operations | CI Standards | CRM -

Implementation

Team Leadership |

Talent Development | -

Cross-Functional Alignment

Parts Inventory Optimization | Digital Rollouts | Fleet & -

Retail Integration

:Achievements include

Tripled Isuzu parts net profit (SAR 4M → SAR 12M) in ✓

3 years

Boosted Petromin monthly parts sales from SAR 2M ✓ → SAR 7M

Reduced BAIC & MAXUS VOR orders from 45% → ✓

15% and implemented a 10-year extend warranty
program

Led technical team to global recognition in the Isuzu ✓

World Technical Competition (Japan)

Improved Nissan service sustainability score from ✓

36%→75% in just 6 months

I'm passionate about developing scalable, future-ready aftersales strategies across GCC markets, with a focus on customer satisfaction, dealer performance, and digital .enablement

Let's connect if you're hiring, collaborating, or exploring automotive aftersales excellence across the .regionprogram
Company industry:
Automotive Dealership & Distributor
Job role:
Maintenance, Repair, and Technician

Education

الجامعه الدوليه الاميركيه

March 2025

March 2025

Master's degree, اداره أعمال

Saudi Arabia

GPA (percentage): 95%

GPA (percentage): 95%

حاصل على ماجستير في إدارة الأعمال مع تخصص في إدارة صيانة السيارات. اكتسبت خبرة في إدارة العمليات، وتحليل البيانات، وتحسين الأداء في مجال صيانة السيارات. لدي مهارات قوية في التخطيط الاستراتيجي، وإدارة المشاريع، وتحليل التكاليف، وإدارة الجودة. كما قمت بتطوير مهاراتي في استخدام البرامج الإدارية والتقنية المتخصصة في مجال صيانة السيارات. أبحث عن فرص لتطبيق مهاراتي وخبراتي في مجال إدارة صيانة السيارات لتحقيق نتائج إيجابية وتحسين الأداء
View attachment

الجامعة الأمريكية الدولية

March 2025

March 2025

Master's degree, ادار اعمال MBA

Saudi Arabia

GPA (percentage): 98%

GPA (percentage): 98%

مدير الصيانه السيارات و المركبات قائد فريق الفنين تدريب الفنين تجهيز وتطوير مراكز الصيانه والهياكل خدمات مابعد البيع
View attachment

Skills

Client Solutions
Expert
Client Solutions
Expert
Getting The Job Done
Expert
Getting The Job Done
Expert
Training
Expert
Training
Expert
Workshop Leadership
Expert
Workshop Leadership
Expert
Team Spirit
Expert
Team Spirit
Expert
SEO
Expert
SEO
Expert
mep
Expert
mep
Expert
الحاسب الآلي
Expert
الحاسب الآلي
Expert
تطوير الذات
Expert
تطوير الذات
Expert
روح فريق العمل
Expert
روح فريق العمل
Expert
قدرة العمل والضغط
Expert
قدرة العمل والضغط
Expert
system maintenance
Expert
system maintenance
Expert
maintenance management
Expert
maintenance management
Expert
maintenance planning
Expert
maintenance planning
Expert
maintenance services
Expert
maintenance services
Expert
mechanics
Expert
mechanics
Expert
purchasing
Expert
purchasing
Expert
maintenance engineering
Expert
maintenance engineering
Expert
operation
Expert
operation
Expert
marketing
Expert
marketing
Expert
preventive maintenance
Expert
preventive maintenance
Expert
pumps
Expert
pumps
Expert
materials
Expert
materials
Expert
negotiation
Expert
negotiation
Expert
execution skills
Expert
execution skills
Expert
project execution
Expert
project execution
Expert
problem solving
Expert
problem solving
Expert
sales coordination
Expert
sales coordination
Expert
key account management
Expert
key account management
Expert
merchandising
Expert
merchandising
Expert
order
Expert
order
Expert
marketing mix
Expert
marketing mix
Expert
market research
Expert
market research
Expert
supervising
Expert
supervising
Expert
marketing communications
Expert
marketing communications
Expert
marketing management
Expert
marketing management
Expert
marketing strategy
Expert
marketing strategy
Expert
planning
Expert
planning
Expert
marketing research
Expert
marketing research
Expert
logistics
Expert
logistics
Expert
accounting
Expert
accounting
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Sales Growth
Expert
Sales Growth
Expert
Sales Management
Expert
Sales Management
Expert
Team Management
Expert
Team Management
Expert
Administration
Expert
Administration
Expert
Project Management
Expert
Project Management
Expert
Management
Expert
Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Tourism
Expert
Tourism
Expert
Social Media Marketing
Expert
Social Media Marketing
Expert
Receptionist
Expert
Receptionist
Expert
Data Entry
Expert
Data Entry
Expert
Administrative
Expert
Administrative
Expert
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Hotels
Expert
Hotels
Expert
Hotel Management
Expert
Hotel Management
Expert
Digital Marketing
Expert
Digital Marketing
Expert
Maintenance
Expert
Maintenance
Expert
Installation
Expert
Installation
Expert
Production
Expert
Production
Expert
Engineering
Expert
Engineering
Expert
Science
Expert
Science
Expert
Business Development
Expert
Business Development
Expert
Quality Inspection
Expert
Quality Inspection
Expert
Preparation
Expert
Preparation
Expert
Quality Control
Expert
Quality Control
Expert
Inspection
Expert
Inspection
Expert
Finance
Intermediate
Finance
Intermediate
QC
Expert
QC
Expert
Testing
Expert
Testing
Expert
Auditing
Intermediate
Auditing
Intermediate
Quality Assurance
Expert
Quality Assurance
Expert
AutoCAD
Expert
AutoCAD
Expert
Social Media
Expert
Social Media
Expert
the workshop and monitor their skills and specialties.Coordinate service
Expert
the workshop and monitor their skills and specialties.Coordinate service
Expert
Graphic Design
Expert
Graphic Design
Expert
Google Analytics
Expert
Google Analytics
Expert
Google Adwords
Expert
Google Adwords
Expert
Teamwork
Expert
Teamwork
Expert
دوارة خبرة
Expert
دوارة خبرة
Expert

Languages

Arabic
Native Speaker
English
Expert

Memberships

المملكه العربيه السعوديه

مدير منطقة

February 2025

Training and Certifications

Certifications
شهاده تدريب هندسه ميكانيك
دمشق
Feb 2008
Show credentials
شهادة خبر من ألمانيا
شهادة خبرة من ألمانيا
Training
Fab
شركه الفطيم لسياره
Feb 2004
Show credentials

Hobbies

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    بياض الوجه الحمد لله