علي الحمدان

Prepare and serve coffee and tea drinks that meet quality
standards
• Properly handle and maintain all equipment
• Respond to orders, questions, concerns, and complaints in a
polite and efficient manner
• Accurately handle cash and credit card payments, following
appropriate cash-handling procedures
• Serve customers quickly and efficiently
• Demonstrate a thorough understanding of all the menu offerings
• Observe relevant health and safety standards

Greet customers as they arrive at the counter or the drive-
through window and ask them what they would like to order
• Take orders for food and beverage items and verify orders
before punching them into the system
• Offer customers with information on add-ons and upsize
availability in a bid to upsell food items
• Provide customers with order time and payment information and
process cash and credit card transactions
• Tender change and receipts to customers and guide customers
about where and when to pick up their orders
• Relay orders to the kitchen area and assist in preparing them
during slow hours
• Pack prepared orders and ensured that all condiments such as
sauces and ketchup are put in the bag
• Ensure that all online orders are quickly and accurately
processed by following set rules and protocols
• Tally cash drawers at the end of each shift and ensure that any
discrepancies are promptly seen and resolved
• Ensure that sufficient change is available at the beginning of
each shift
• Clean and maintain the counter area and workstations and
assist the management with inventory control and stock
ordering duties
• Listen to and proactively respond to customers’ complaints and
suggestions with a view to ensure customer loyalty and repeat
business

Days)
• Heavy equipments