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Ahmed Elshaer

Delivery and Collection Officer

Amer Group

Location:
Egypt - Menoufia
Education:
Bachelor's degree, Civil and Criminal Law Investment law
Experience:
12 years, 1 month

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  12 Years, 1 Months   

January 2016 To Present

Delivery and Collection Officer

at Amer Group
Location : Egypt - Sharm el Sheikh
Delivery of housing units, flats and commercial shops
Contracting for water, electricity and shower
Unit maintenance work
Make the unit installations completely
Providing trips and parties with its organization
Supervising the organization of parties and inviting clients
The complaints are received, followed up and resolved
Do control inside and outside the project
Collection of friendly differences

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
July 2013

Bachelor's degree, Civil and Criminal Law Investment law

at جامعة المنوفية
Location : Egypt - Shibin El Kom
Grade: Satisfactory
Work in the field of law
Work 3 years in the field of customer service resorts
Work in the delivery field 3 years
Work to manage the customer service office
Work on 3 sites of Amer Group Company for Tourism Development
Work on organizing parties and events
Work to manage an entire resortا

Specialties & Skills

office management

office administration

Excel PowerPoint- CRM - SAP- Word

CRM. PMP.

التكلم مع العملاء

التوجيه وتصحيح مسار العمل

planning

web development

hr transformation

marketing

performance management

accounting

teamwork

word of mouth marketing

Design and develop technical solutions for enterprise-level projects

Customize existing systems to meet the business needs of the company

operation

office work

problem solving

marketing strategy

operations management

asset management

team leadership

team management

key account management

Group Organization

Help Desk Management

Site Supervision

Residential Projects

Customer Service

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Native Speaker

English

Intermediate

Memberships

Are you a member of any organization or professional club?
Your professional memberships provide an informative signal about your career aspirations, so add them!
Organization : تحكيم دولي
Membership/Role : التحكيم الدولي
Member since : May 2012
Organization : نقابة المحامين
Membership/Role : ليسانس حقوق
Member since : July 2013

Training and Certifications

crm ( Training )

Amer Group
February 2016 (15 hours)

Microsoft Office ( Training )

Amer Group
June 2012 (6 hours)

HR ( Training )

al-manoufia University
June 2013 (6 hours)

IQ ( Certificate )

Issued in: February 2020

Employee Reliability Assessment Test ( Certificate )

Issued in: February 2020

Business Strategy Assessment ( Certificate )

Issued in: February 2020

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