Training Manager - Middle East
Unilever
Total years of experience :22 years, 10 Months
-Managing the Learning & HR Capabilities Development activities in the Middle east region in order to assist in achieving the company business objectives & purpose
- Training & Coaching the Target groups to develop their capabilities & consequently improve the business in the Middle East Region.
- Creating, Developing & Designing HR Capabilities development & measurement programs (Example; U Learn Program)
- Developing & customizing Training programs for the target groups
- Offering Business development advises & consultation to the management team as a Member in the company regional leadership team
- Impact on business “Level 4 evaluation”: The Company Middle-east region sales growth USG% is the highest & growing faster than prior & faster than the whole MCO. “includes individual sales performance growth”
- Learning & development Projects management "Following the ISD & ADDIE models".
- Perform Training needs analysis & Training effectiveness evaluation
- Develop learning & development roadmap
- Facilitating Training courses "Soft skills & Technical".
- Developing Training materials "Facilitatior guide, Participant guide, Didactic guide....etc"
- Coaching
- Management consulting "Client meetings, Focus groups, walkthroughs..etc"
-Developing proffessional documents ex: "Project plans, conceptual approaches "proposals", story boards, progress reports, End of service reports, research & analytical reports. ..etc
-Strong Experience in brining organizations’ Brands to life through staff engagement.
-Clients sectors served: Banks, Retail, Automotive, Government..etc
-Certified accredited professional Trainer by IAO international accredited organisation USA / spiders international Training"
-Experience in Developing, designing & performing professional soft skills, personal & business development training courses.
* Training courses examples: Customer service excellence, customer centric advanced selling skills, Change management, effective leadership skills, time management, goals & priorities setting, Emotional intelligence, motivation, stress & conflict management, Human resources management, presentation skills, negotiation skills, Decision making & problem solving, Managerial skills…etc
*Perform Training needs Analysis/ Manage full training process..
*Clients sectors served: Banking, Aviation, Governmental public service, Retail, Governmental oil & gas..etc
*Trainees levels: managerial level, entry & senior levels...etc
*8 Certificates of appreciation for successful various training courses development, design and facilitation.
Promotion of the company pharmaceutical products to targeted customers using all selling, negotiation, presentation and persuasive skills.
Total responsibility to create the sales target revenues and formularies inclusions.
Setting long and short-term objectives for the promotional business after extensively analyzing the Market and the business environmental driving forces using the pre-learned marketing tools \[market definition, market map, buying process ladder, customer portrait, competitors assessments, SWOT analysis…etc\]
Developing suitable and feasible business strategies to attain the pre-set objectives.
Developing Marketing plan.
Developing and performing Trainings to the sales team.
Experience in Launching products.
*Team Management "DNA team"
Developing innovative marketing activities and promotional mix to meet brand objectives and customer needs.
Develop and maintain reliable contact with the Key Opinion Holders to secure the business and re-enforce the company favorable image. \[Achievements: Strong Relation with Key scientific leaders in the UAE country as well as with the key payers\]
Developing speakers and organizing marketing evening meetings, expert panel meetings, round table discussions & hospital lectures.
Focusing on customer excellence: Actively seeks to discover and meet the needs of customers by building strong relationships and delivering innovative solutions.
Working collaboratively in Teamwork with other function areas in order to achieve the global organization vision and goals. Helping others succeed, through collaboration and direct or indirect influence.
Demonstrating business ethics, by well understanding of business principles.
develop, design, deliver & evaluate training courses to the company target customers
Promotion of the company pharmaceutical products to targeted customers using all selling, negotiation, presentation and persuasive skills.
Total responsibility to create the sales target revenues and formularies inclusions.
Setting long and short-term objectives for the promotional business after extensively analyzing the Market and the business environmental driving forces using the pre-learned marketing tools \[market definition, market map, buying process ladder, customer portrait, competitors assessments, SWOT analysis…etc\]
Developing suitable and feasible business strategies to attain the pre-set objectives.
Developing Marketing plan.
Developing and performing Trainings to the sales team.
Experience in Launching products.
Developing innovative marketing activities and promotional mix to meet brand objectives and customer needs.
Develop and maintain reliable contact with the Key Opinion Holders to secure the business and re-enforce the company favorable image. \[Achievements: Strong Relation with Key scientific leaders in the UAE country as well as with the key payers\]
Developing speakers and organizing marketing evening meetings, expert panel meetings, round table discussions & hospital lectures.
Focusing on customer excellence: Actively seeks to discover and meet the needs of customers by building strong relationships and delivering innovative solutions.
Working collaboratively in Teamwork with other function areas in order to achieve the global organization vision and goals. Helping others succeed, through collaboration and direct or indirect influence.
Demonstrating business ethics, by well understanding of business principles.
Promotion of the company pharmaceutical products to targeted customers using all selling, negotiation, presentation and persuasive skills.
Total responsibility to create the sales target revenues and formularies inclusions.
Dispensing medicines and Advising patients
*Major: Learning and development *other courses taken: - management people & organisation -Human resource management - strategic marketing - finance - accounting - strategic decision making - strategic analysis and choice - implementing strategies - strategic human resource management - international marketing