Rahaf Azmy Darweesh

• Consistently achieved 120-130% of monthly sales targets while driving sustainable revenue growth
through consultative selling, strategic upselling, and customer relationship management.
• Increased customer retention and repeat purchases to approximately 95% through personalized customer
engagement and after-sales follow-up.
• Contributed to achieving and maintaining a 4.9-star Google Review rating through exceptional customer
service.
• Improved premium lens and coating sales through upselling strategies, increasing average transaction
value.

• Increased customer satisfaction levels through service improvement initiatives and complaint
resolution.
• Managed a team of sales associates and supported their performance through coaching and regular
feedback.
• Led daily store operations, inventory control, and KPI monitoring to ensure operational excellence.
• Trained team members, contributing to improved sales performance and customer satisfaction.

• Consistently exceeded individual sales targets by 110% through consultative selling and customer-
focused recommendations.
• Increased repeat customer visits through relationship-building and personalized service.
• Assisted in inventory audits and stock management, supporting high inventory accuracy levels.
• Supported store operations and KPI tracking to ensure achievement of monthly objectives.

• Increased personal sales performance by approximately 30% through strategic upselling and cross-
selling techniques.
• Built long-term relationships with high-value customers, contributing significantly to repeat business.
• Supported seasonal promotions and marketing campaigns that increased customer traffic and product
awareness.
• Analyzed customer preferences and purchasing behavior to provide tailored optical solutions.