رواد البعيني

• Lead 24/7 camp operations supporting an international oil & gas client, managing services across
approximately 220 accommodation rooms, 100 offices, and shared facilities for 140+ residents while
ensuring contractual compliance and service continuity.
• Successfully supported the mobilization and operational startup of a new client site by coordinating
workforce deployment, operational readiness, reporting systems, and cross-functional activities with HR,
HSE, Logistics, Procurement, and client representatives.
• Introduced and implemented centralized operational tools and trackers covering workforce data,
accommodation, visas, clearances, medicals, inventory, and reporting, improving operational visibility,
coordination, and administrative efficiency.
• Built strong client confidence through responsive issue resolution, transparent communication, and timely
implementation of corrective actions, contributing to improved service stability, resident satisfaction, and
positive client feedback.

• Provided cross-functional operational support across multiple sites, successfully covering the
responsibilities of Receptionist, Camp Boss, Project Coordinator, and Clearance Coordinator during
planned absences and operational requirements, demonstrating adaptability and continuity of service.
• Coordinated administrative and operational activities including accommodation allocation, workforce
reporting, timesheets, documentation control, clearance processing, end of month invoicing, and client
support while maintaining accuracy and compliance.
• Developed operational trackers, reporting databases, and monitoring tools that improved workforce
visibility, documentation control, and day-to-day operational coordination across the project.
• Earned promotion to Camp Boss through consistently delivering reliable operational support, adapting
quickly to new responsibilities, and building the confidence of management across multiple operational
functions.

• Managed accounting and administrative operations, including payroll, invoicing, quotations, contract
preparation, documentation, and financial reporting, ensuring accurate records and efficient business
operations.
• Coordinated procurement activities by sourcing suppliers, obtaining quotations, managing purchase
orders, and monitoring inventory in compliance with ISO 9001:2015 quality management standards.
• Improved project profitability by identifying cost-saving opportunities and reducing operational material
expenses without compromising service quality or operational requirements.
• Contributed to operational efficiency by recommending process improvements within the manufacturing
function while supporting day-to-day business operations across multiple departments.

Managed transactions with customers using cash registers.
Collected payments in both cash and in credit.
Followed up with customers complains and handled any feedback or needs they had.

Successfully completed training as an insurance advisor.
Trained and practiced cold calling, meeting of customers, finding their needs and advising them to take the right policy for them.
Regular agency meetings and mentorship aimed to improve sales techniques, identify and satisfy customer needs, and stay motivated and up to date on new products and policies

Managed transactions with customers using cash registers.
Collected payments in both cash and in credit.
Followed up with customers complains and handled any feedback or needs they had.

Assisted in managing the resto-café, and set up a new menu to best suit the customers.
Researched, planned and implemented, with the manager, new ways and methods to increase number of customers and sales.
Calculated future needs in kitchenware and supplies, and placed orders as needed.
Directly handled daily cash accounts and invoices.