Reem Zghayyar

Responsible for providing an efficient and professional administrative and clerical service to colleagues, managers and supervisors to facilitate efficient operation.

Coordinating the sales team by managing schedules, filing important documents (quotations, catalogues, layouts…) and communicating relevant information.
Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all sales representatives have high-quality, up-to-date support material.
Preparing price lists, discounts, and product numbers.
Store and sort financial and non-financial data in electronic form and present reports.
Handle the processing of all orders with accuracy and timeliness.
Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
Monitor the team’s progress, identify shortcomings and propose improvements.
Assist in the preparation and organizing of promotional material or events.
Ensure a daily follow up on the job-related logs and filing.
Entering order information into the company database.
Working with staff members from other departments such as marketing, research/design and financing to optimize sales.
Prepare weekly, Monthly and yearly reports (Tracking, sales performance, sales target…).

Responsible for providing an efficient and professional administrative and clerical service to colleagues, managers and supervisors to facilitate the efficient operation of the office.
Scheduling meetings and appointments within the office.
Prepare minutes of meeting for internal and external meetings whenever required.
Ensure that all items are invoiced and paid on time and preparing financial statements.
Follow up with Clients and Suppliers.
Projects collection follows up.
Manage contract and price negotiations with office vendors, service providers and office lease.
Provide general support to visitors.
Making quotations and follow up with the clients.
Address employee’s queries regarding office management issues (e.g. stationery, Hardware and travel arrangements) Data entry and stock control.
Organize and distribute local courier to the local courier drivers as per the system requirements and keep a daily follow up on the pending jobs.
Coordinate schedules appointments and bookings.
Coordinating with suppliers outside Lebanon for ordering products.
Issue monthly payroll and overtime with sick leaves, annual leaves and NSSF.

Responsible for all import orders.
- preparing the orders with the clients and suppliers.
- Prepare legal documents for the import orders.
- Prepare internal and external invoices.
- Follow up with the clearance agency.
- Coordinate with the warehouse team to pack the orders.

• Invoicing, deliveries and orders.
• Handle the processing of all orders with accuracy and timeliness.
• Responsible for communicating with clients, answer the telephone, take inquires and quote accordingly.
• Coordinating the sales team by managing schedules, ling important documents and communicating relevant information.
• Maintaining executive’s agenda and assist in planning appointments, board meetings, conferences.
• Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.).
• Make travel arrangements for executives.
• Handle confidential documents ensuring they remain secure.
• Prepare invoices or financial statements and aid in bookkeeping.
• Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders.