Reniel Valiente, Accountant

Reniel Valiente

Accountant

Zadd

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Digital Arts
Experience
7 years, 8 Months

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Work Experience

Total years of experience :7 years, 8 Months

Accountant at Zadd
  • United Arab Emirates - Dubai
  • June 2020 to September 2020

-Utilized QuickBooks to enter a client’s bills and expenses under Account Payables (A/P).
-Made an analysis for the Senior Accountant which included bank reconciliation, finding
discrepancies, and match the data from the actual files to the database.
-Used an Inventory Management System (Dear) to enter client’s sales, make inventory
adjustments, align stocktake count every week, and transfer stocks from warehouse.
-Handled the printing and filing of necessary and important documents to a variety of clients.

Financial Close and Review Specialist at IQVIA
  • Philippines
  • April 2018 to November 2019

-Set-up events and financially audited post-program expenses for the leading pharmaceutical
companies in the US.
-Checked the bills received from restaurants and compared it to the banquet event order (BEO)
issued by the company before booking it in the company’s database.
-Accurately computed any form of expenses that had occurred in the programs/meetings and
input in on Microsoft Excel and a company exclusive program.
-Constantly kept track of the different tax and gratuity percentages in different city and states in
the US.
-Disputed any discrepancies on the contract by calling restaurant owners and/or general
managers.
-Effectively gathered and collated incomplete documents that are relevant to specific
programs/meetings such as, but not limited to, receipts, statement of accounts, contracts, guest
itinerary, etc. by corresponding with the respective parties involved.
-Ensured that the company is accurately compensated for the specific tasks and services we
provided during program pre-planning and closing of the program.
-Collaborated with supervisor and planned strategies to enhance the team’s efficiency and
accuracy with our target.

Customer Service Representative at Telus International
  • Philippines
  • March 2015 to February 2018

-Provided an outstanding, effective and optimal assistance to the customers of a
world-renowned technology company.
-Corresponded with customers through an e-mail and/or chat medium while following
professional and friendly typing etiquette.
-Made professional and logical decisions regarding the customer’s fare re-adjustment by
reviewing and examining the routes efficiency, or lack thereof.
-Screened potential driver-partners by reviewing their records and collated the required photos,
car information, registration and documents.
- Shared helpful tips and learning courses in order to make the customer’s future experiences
seamless.
-Collaborated with the Team Leader to formulate creative ways to increase the team’s
productivity and minimize errors.

Technical Support Representative at Convergys
  • Philippines
  • November 2013 to February 2015

-Handled incoming calls from customers of the leading telecommunication company in the US
regarding their connectivity issues and provided accurate and effective resolution.
-Asked basic probing questions to customers and professionally assessed the root cause of their
concerns based on the information they share.
-Managed upselling and offered additional advance technical support with package deals and
bundles that rivaled more expensive support in the US.
-Followed-up with customers who had re-occurring issues to schedule a technician visits to their
area and check the physical wirings to the server boxes and/or towers.

Graphic Designer and Photographer at Bob's Bar and Grille
  • Philippines
  • November 2012 to June 2013

-Designed a new menu, poster, and various tarpaulins for the restaurant’s multi-media use.
-Photographed special events in the restaurant and managed the restaurant’s bulletin board and
feedback system.
-Assisted in receiving the delivery supplies, ingredients and equipment by comparing it to the
delivery note, purchase order and the invoice statement.
-Researched regarding potential competition and formulated plans with general manager to
improve sales and word-of-mouth.

Graphic Designer and Photographer at AVON
  • Philippines
  • March 2012 to November 2012

-Made and designed sample brochure and magazine templates for one of the leading women’s
magazine in the Philippines.
-Improved the company’s database by properly labeling and categorizing all their different
products in the system.
-Learned from and assisted professional photographers during shoots for different catalogue
seasons.
-Applied what we learned from photographers and shot “Go-See” templates for potential new
models.

Education

Bachelor's degree, Digital Arts
  • at iACADEMY
  • July 2013

1.25 GPA (1.0 is the highest)

Specialties & Skills

Knowledge Base
Fast Learning
Punctuality
Time Management
Teamwork
Photography
Analyzing and Data Entry
Teamwork
Creativity
Leadership and Initiative
Time Management
Design and Content Creating

Languages

Tagalog
Expert
English
Expert

Hobbies

  • Video Gaming