Technical Account Manager & Customer Success
Salalem
Total years of experience :4 years, 7 Months
Maintained a high customer satisfaction rate. Translated the user experience feedback to the product team. Worked closely with the product owners on PRDs and features. Built up an internal system to manage clients' engagement and utilization. Responsible for all B2B clients in Jordan and MENA region. Mastered the clients' onboarding stage. Worked in an Agile Scrum framework environment.
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