Saja Alraie, Customer Support Officer

Saja Alraie

Customer Support Officer

Babil games

Lieu
Jordanie - Amman
Éducation
Baccalauréat, English language and literature
Expérience
5 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 7 Mois

Customer Support Officer à Babil games
  • Jordanie - Amman
  • Je travaille ici depuis février 2020
call center agent à Extensya
  • Jordanie - Amman
  • novembre 2018 à février 2020

My responsibility is including making outbound calls and answering inbound calls. And solving the customer's issues, by raising them to the concerned departments . However, in the end of the day, I have to present or give a report about my work during the day and the most common issues in the calls I've received.

Éducation

Baccalauréat, English language and literature
  • à البلقاء التطبيقية - المركز
  • juin 2018

My study focused in two fields, the linguistics and . literature, especially the English language.

Specialties & Skills

teamwork
problem solving
time management
Microsoft word

Profils Sociaux

Langues

Anglais
Expert

Loisirs

  • Singing
    I sing different kind of music, but I really love singing for old Arabic singers, such as Um Kalthoum and Nour Alhuda.
  • Reading
    I like to read in different fields, Like philosophy, history, and social studies. Since I;m specialized in the field of literature, I like to read novels and poetry sometimes, I can consider myself as a big fan to Arabic literature and language in general.