سجى الراعي, Customer Support Officer

سجى الراعي

Customer Support Officer

Babil games

البلد
الأردن - عمان
التعليم
بكالوريوس, English language and literature
الخبرات
5 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :5 years, 6 أشهر

Customer Support Officer في Babil games
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ فبراير 2020
call center agent في Extensya
  • الأردن - عمان
  • نوفمبر 2018 إلى فبراير 2020

My responsibility is including making outbound calls and answering inbound calls. And solving the customer's issues, by raising them to the concerned departments . However, in the end of the day, I have to present or give a report about my work during the day and the most common issues in the calls I've received.

الخلفية التعليمية

بكالوريوس, English language and literature
  • في البلقاء التطبيقية - المركز
  • يونيو 2018

My study focused in two fields, the linguistics and . literature, especially the English language.

Specialties & Skills

teamwork
problem solving
time management
Microsoft word

حسابات مواقع التواصل الاجتماعي

اللغات

الانجليزية
متمرّس

الهوايات

  • Singing
    I sing different kind of music, but I really love singing for old Arabic singers, such as Um Kalthoum and Nour Alhuda.
  • Reading
    I like to read in different fields, Like philosophy, history, and social studies. Since I;m specialized in the field of literature, I like to read novels and poetry sometimes, I can consider myself as a big fan to Arabic literature and language in general.