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samer el hayeck, FSM lead

samer el hayeck

FSM lead·Velex

Lebanon

Master's degree, Computer And Communications Engineering

Work experience

Total years of experience: 13 years, 4 months

FSM lead

July 2022 - January 2023

Velex

Oklahoma, United States

July 2022 - January 2023

-Managing the FSMs.
- Management coordination and reporting.
- Guarantee target achievement.
- Monthly sites pre-check and readiness for CX begin.
- Site solution and troubleshooting

Company industry:
Telecommunications
Job role:
Management

Field Service Manager

March 2020 - July 2022

Velex

Oklahoma, United States

March 2020 - July 2022

-Contractors management on site.
- Materials management.
- Site solution and troubleshooting.
- SOW, JSA, RFDS, CDs, MA reviews.
- Work order and tasks assignment.
- Management coordination and reporting.
- Daily progress updates and plans.
- On site problem handling and crew support.

Company industry:
Telecommunications
Job role:
Management

Technical director

December 2018 - August 2020

Huawei

Beirut, Lebanon

December 2018 - August 2020

- Technical interface for EBG (Enterprise business
group),
- DTRX owner,
- BOQ and technical solutions review.
- Customer communication and satisfaction.
- Handling all customer technical and non-technical
request.
- Manage the technical team.
- Resource management.
- Achieve the project delivery target on time with
no delay.

Company industry:
Telecommunications
Job role:
Engineering

Microwave engineer

June 2017 - August 2020

Huawei Technology

Beirut, Lebanon

June 2017 - August 2020

- Equipment delivery including hardware and
software.
- License management.
- Network Maintenance and technical problem
troubleshooting
- Network software update/upgrade.
- Hardware implementation and on site
troubleshooting.
- Achieving project and delivery target.
- Track and report KPIs.
- Guaranty the network stability and
performance.
- Network modification, rectification and tuning.

Company industry:
Telecommunications
Job role:
Engineering

Senior Wireless engineer

August 2013 - August 2020

Huawei Technology

Beirut, Lebanon

August 2013 - August 2020

- LLD and HLD design.
- Project process and planning.
- NOC owner and team leader.
- License management.
- Equipment delivery including hardware and
software.
- Network Maintenance and technical problem
troubleshooting
- Network software update/upgrade.
- Hardware implementation and on site
troubleshooting.
- Project achievement and delivery target on
time.
- Track and report KPIs.
- Guaranty the network stability and
performance.
- Network modification, rectification and tuning.

Company industry:
Telecommunications
Job role:
Engineering

Electromechanical Foreman

February 2009 - November 2012

Ramtex

Lebanon

February 2009 - November 2012

- Mechanical and electrical maintenance for all
industrial machines.
- Product quality monitoring.
- Product shipment and order target achievement
on time.
- Staff arrangement and leading.

Company industry:
Installation & Technical Services
Job role:
Maintenance, Repair, and Technician

Education

AUL

February 2012

February 2012

Master's degree, Computer And Communications Engineering

Lebanon

GPA (point): 3.2 out of 4

GPA (point): 3.2 out of 4

Cortbawi intitute

June 2006

June 2006

High school or equivalent, Electrical Engineering

Lebanon

GPA (point): 15.6 out of 20

GPA (point): 15.6 out of 20

Skills

Electrical
Expert
Electrical
Expert
UMTS
Expert
UMTS
Expert
LTE
Expert
LTE
Expert
Leadership
Expert
Leadership
Expert
Teamwork
Expert
Teamwork
Expert
DELIVERY
Expert
DELIVERY
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
NETWORKING
Expert
NETWORKING
Expert
TROUBLESHOOTING
Expert
TROUBLESHOOTING
Expert
UPGRADES
Expert
UPGRADES
Expert
LTE
Expert
LTE
Expert
MECHANICAL
Intermediate
MECHANICAL
Intermediate
LEADERSHIP
Expert
LEADERSHIP
Expert
3G
Expert
3G
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Training and Certifications

Certifications
Cloud computing-HCIA
Jul 2020 - Jul 2023
Show credentials
R&S-HCIA
Nov 2019 - Nov 2022
Show credentials
LTE-HCIP
Dec 2019 - Dec 2022
Show credentials