Senior Sales Associate
Holdal Abou Adal Group
Total des années d'expérience :7 years, 9 Mois
-Work on recruiting new potential clients and develop the relationship with the old customers and the VIPs in order to ensure the continuity of the business.
-Handle customers complaints and after sales service to ensure providing customers with an optimal service.
-Handle defections and damages in coordination with the Assistant and the Store Manager to maximize customer satisfaction.
-Assist customers with locating products in the store and be able to explain product features and benefits.
-Responsible for processing cash and card payments.
-Assist in reviewing and analyzing the monthly sales report to ensure target achievement.
-Achieve sales targets by using all different selling techniques.
-Assist the Brand Manager and the Operations Manager with the requested sales and customer reports.
-Monitor and control Store image and Merchandising according to the Brand guidelines.
-Monitor on a monthly basis the store inventory and orders to avoid stock shortage.
-Assist with day to day operations of the HR functions and duties.
-Reviewing recruitment procedure, database, and current vacancies.
-Consolidate, organize, and summarize every version of JD.
-Organizing CV database.
-Posting and searching for potential candidates on different recruitment sources.
-Conducting phone calls and attending interviews.
-Optimizing different HR templates.
-Securing an efficient HR filing system.
-Reviewing applicants’ CVS.
-Calling candidates and scheduling interviews.
-Evaluate and screen resumes and cover letters
-Matching CVS with the suitable job vacancy.
-Maintaining computer system by updating and entering data.
-Preparing new employee files
cy.
-Welcome customers to the store and answer their queries.
-Assist customers with locating products in the store.
-Responsible for processing cash and card payments when applicable.
-Assist the Floor and the Store Manager with the requested sales and customer reports.
-Ensure zero discrepancy in inventories.
-Ensure interior of store is maintained to company & Brand standards.
-Ensure high levels of customer satisfaction through excellent sales service.
-Assess customers’ needs and provide assistance and information on product features.
-Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis.
-Maintain in-stock and presentable condition assigned areas.
-Cross sell and up sell products
