KAIA Seasonal Traffic General Supervisor
Jeddah Airports company
Total years of experience :25 years, 5 Months
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King Abdulaziz international Airports, (KAIA) Jeddah, Saudi Arabia.
Job involved, supervision of Legal, IT Support, Document Control Center, and Housing Services departments:
In addition to supervising, job involves:
1. Design & implementation of programs focusing activities of all government agencies operating at the airport.
2. Establish agreement to manage the airport call center to answer passenger and public inquiries.
3. Review the requirements of Airport Administrations, develop, and implement programs in coordination with the Information Technology Sector to facilitate Airport Administration.
4. Implementation of the Self-Service Project for passengers according to IATA program of Fast Travel.
5. Supervising the (Tawten) program.
• Position: IT Planning &Development Manager 10/2010-09/2014
Assigned to supervisor Planning & Development Tasks of Planning & Budgeting, Quality & Procedures Review and Customer Relations sections.
1. Assigned to lead the Task Force on the Privatization of the IT sector and to supervise the Consultancy Company studying and finalizing the development of a complete model for the transformation of the sector into a commercial entity.
2. Assigned to General Manager, Development Information Technology, to supervise the following sections from 10/2011 to 10/2012:
Planning and Development of Information Technology, Information Management, Business Contracts.
3. Assigned to work within the Public Private Partnership team at the General Authority of Civil Aviation for a period of 7 months, The following are the projects I participated in:
i. Prepare an integrated study of the revenue project and consolidate the collection mechanism by assigning the task to one of the companies specialized in collection.
ii. Participation in the committee of the Duty-free project.
4. Participation within a team at the Saudi Academy of Civil Aviation to establish an independent information center and provide an academic system that serves the educational process in general and students in particular, the system is (Blackboard).
5. Representing the Information Technology Sector in the Executive Committee to review the strategic plan of the General Civil Aviation Authority.
6. Discuss with the Ministry of Finance the IT Sector budgets and projects.
7. Develop training plans for all employees in the sector, supervise the nominations and registration in courses, and prepare a training record for all employees in the sector.
• Position: General Manager System Development Information Technology 12/2006-10/2010
1. Activated the new website under the CMS.
2. Developed the Technical Specifications for (CUTE & BRS) to include international, local and regional airports.
3. Prepared the technical specifications for Flight Information Display Systems (FIDS) for both King Khalid and Fahd International Airports.
4. Developed scheduling systems for Hajj and Umrah flights AT King Abdulaziz International Airport and Prince Mohammed Bin Abdulaziz International Airport.
5. Coordinated with the Ministry of Interior and National Information Center to develop the RFP and to start the implementation of the Advance Passenger Information System Project known as (APIS).
6. Participated in the preparation of the initial study for the implementation of a central security system to protect the facilities of the General Authority of Civil Aviation and airports.
7. Participated within the Implementation Committee of the New HR system to GACA Staff.
8. Represented the General Authority of Civil Aviation in the committee of implementing the smart Chip project at the Ministry of Hajj.
9. Supervised the preparation of Technical Specifications (RFP) for the application of ERP as integrated solutions to GACA.
10. Implemented the Flight Information Display System in Yanbu airport with the Engineering department for the new airport project.
11. Prepared an integrated study to replace the maintenance system and civil aviation system in all international airports to be standardized.
12. Participated with the automated correspondence team in the Commission and develop the technical specifications of the system to be applied.
13. Implemented government financial system (GEAC).
14. Implemented a (FLIRT) system in the International airports.
15. Linked executive offices in the international airports with a system to monitor and track office users as well as Membership.
• Position: Office Automation &PC application Manager
08/2004-12/2006
1. Prepared a complete study on the status of CUTE systems at international airports.
2. Prepared a technical study of the needs in the international airports to an Airport Operation Database (AODB).
3. Supervised the implementation of the Flight Information Display Project from the technical aspects in King Abdulaziz International Airport.
4. Coordinated with the National Information Center to implement electronic gate at King Khalid and King Fahd International airports.
5. Participated in the Committee of Improve Passenger Services at international airports.
6. Developed technical specifications for the application of Flight Information Display System, which was developed internally for local airports, in partnership with the Engineering Department.
7. Implemented The Flight Information Display System in the following airports:
i. Bisha Airport.
ii. Wadi Al Dawasir Airport.
iii. Jazan Airport.
8. Assigned to oversee the Helpdesk department for the period from 11/2004 to 03/2005 and this included the following tasks:
i. Prepared Organizational Plan, Organizational Structure, Tasks, Responsibilities And Workflow Mechanism.
ii. Followed-up the Opining Tickets and forwarded to the relevant sections and issue reports on productivity for each section of the General Directorate of Information Technology.
9. Provided Preventive Maintenance to the programs according to the requirements of the users.
10. Supervised the implementation, development and maintenance for each of the following systems:
i. Security Badge System.
ii. Executive office membership system.
iii. Document tracking system.
iv. Flight Information System in Hajj Lounges.
v. Pilot Licenses System.
vi. Safety Follow-up System.
vii. Update the website with the addition of new functions.
viii. Security Investigation System.
11. Supervise the Implementation of the quality system in all the programs that developed in the department.
1. Participated in the development of numerous programs, including:
i. Individual Identity System (King Abdulaziz International Airport Security Unit - Jeddah).
ii. Executive Lounge System (King Khalid International Airport - Riyadh).
2. Participated in the development of the organizational structure of the Information Technology.
3. Participated as a member of the strategic plan team on setting goals and defining vision and mission.
Participated in the preparation of the Quality Manual, in addition to the preparation of Software Development Life Cycle.
1. Tested the quality of the software before transferring it to the user.
2. Worked with quality team to obtain ISO9001 certificate.
3. Conducted Computer Training Courses (MS - Office .Operating system) to employees in the flowing airports:
• King Khalid International Airport, Riyadh.
• Security unit staff in King Abdul Aziz International Airport.
4. Worked in the Information Security Section for (IBM) S-390 (ACF2) security system.
5. Worked as a Business Analyst in the Finance department of the Presidency of Civil Aviation to implement a financial system purchased from (GEAC).
6. Participated in the presentation of a pilgrimage plan in 1422 AH in conjunction with the Operations and Airport Administration, under the supervision of the Director of King Abdulaziz International Airport, Jeddah.
7. Participate in the design of the presentation of the dual track project at Madinah Airport, under the supervision of the Deputy Director of King Abdulaziz International Airport.
Worked on the Mainframe programs including maintenance and modifications.
1. Participated in the establishment of the training section for the personal computer.
2. Prepared training materials for MS-Office and the operating system.
3. Trained the staff of King Abdulaziz International Airport on the use of personal computers.
4. Participated in the establishment of the quality department in the General Directorate of Information Technology.
Statistics & Computer Science