شاهين Sharafuddin, Sr. Techno-Functional Consultant

شاهين Sharafuddin

Sr. Techno-Functional Consultant

Metadata Technologies

البلد
الهند - كيرالا
التعليم
بكالوريوس, Computer Science
الخبرات
3 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 11 أشهر

Sr. Techno-Functional Consultant في Metadata Technologies
  • الهند
  • يونيو 2015 إلى مايو 2016

Solution design and implementation
•Software development and coding in Microsoft Technology
•Onsite Activities such as User Training, CRP sessions, Requirement gathering, Go Live and Support
•Presales activity for Microsoft Dynamics CRM and software
•Demos of CRM and software to the client
•Creating project Charter
•Understanding and implementing client requirement
•Understanding Fit Gap, analysis and implementing
•Coordinate with development team and take active participation in the development of the custom modules
•Implementation of CRM and software and provide training
•Involvement in Support Activities
•Training Team Members

PROJECT PORTFOLIO

Sr. Technical Consultant في Metadata Technologies
  • الهند
  • أغسطس 2014 إلى مايو 2015

and June 2016 - Till Date

•Solution design and implementation
•Software development and coding in Microsoft Technology
•Onsite Activities such as User Training, CRP sessions, Requirement gathering, Go Live and Support
•Presales activity for Microsoft Dynamics CRM and software
•Demos of CRM and software to the client
•CRM Installation and Deployment
•Implementing CRM-AX Integration
•Creating project Charter
•Understanding and implementing client requirement
•Understanding Fit Gap, analysis and implementing
•Coordinate with development team and take active participation in the development of the custom modules
•Implementation of CRM and software and provide training
•Involvement in Support Activities

Technical Consultant في Metadata Technologies
  • الهند
  • يوليو 2012 إلى يوليو 2014

•Understanding Fit Gap, analysis and implementing
•Involvement in Support Activities
•Training Team Members

Sr. Techno - Functional Consultant
  • إلى

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementing Lead Management, Opportunity Management, Property Management, Offer Management, Leasing Management, Post Leasing Management, Invoice Management and Receipt Management. Creating Processes, Plugins, simple and SSRS Reports and Data Migration for different modules. Communicating with the Das Holdings Team on getting the requirement and implementing solutions. CRM - AX Integration Implementation. Supporting Das Holdings tickets.

AHI Carrier, Sharjah

AHIC Soffront CRM & Costing Tool for Australia

Sr. Techno-Functional Consultant
  • إلى

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementing Lead Management, Opportunity Management, Property Management, and Marketing Management using Click Dimension. Creating Processes, Plugins, simple and SSRS Reports and Data Migration for different modules. Communicating with the Lootah Team on getting the requirement and implementing solutions.




Das Holdings, Abu Dhabi

Das Holdings Real Estate CRM

Sr. Techno-Functional Consultant في Seven Tides Real Estate CRM Solution
  • إلى

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementing Lead Management with Website Integration, Opportunity Management, Property Management, and Marketing Management using Click Dimension. Creating Processes, Plugins, simple and SSRS Reports and Data Migration for different modules. Communicating with the Seven Tides Team on getting the requirement and implementing solutions. Conducting Process Training and UAT. Integration with AX system using Scribe. (Including Onsite Visit)

Lootah Group of Companies

Lootah Real Estate CRM Solution

Sr. Techno-Functional Consultant في Seven Tides
  • الهند
  • إلى

Worked with the Project Team to develop an enterprise-wide Real Estate Integrated CRM Solution. The tasks included Integrating CRM and Dynamics 365 Operations and Finance and Testing

Sr. Techno-Functional Consultant
  • إلى

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementing Lead Management, Opportunity Management, Property Management, Case Management, SLA Management, and Marketing Management using Click Dimension. Creating Processes, Plugins, simple and SSRS Reports and Data Migration for different modules. Communicating with the Eagle Hills Team on getting the requirement and implementing solutions. Supporting Eagle Hills tickets.

Aqaar Real Estate

Aqaar Real Estate CRM Solution

Sr. Techno - Functional Consultant في Union Properties Real Estate CRM Solution
  • إلى

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementing Lead Management, Opportunity Management, Property Management, Offer Management, Sales Management, Leasing Management, Post Leasing Management, Service Charge Management, Invoice Management and Receipt Management. Creating Processes, Plugins, simple and SSRS Reports, SMS Integration, Outlook Integration and Data Migration for different modules. Communicating with Union Properties Team on getting the requirement and implementing solutions.



Eagle Hills, Abu Dhabi

Eagle Hills Real Estate CRM Solution

Technical Consultant
  • إلى

Conducted extensive customizations for implementing online CRM along with Lead Management, Opportunity Management, Quotation Management, Goal Management and Incident Management. Creating Processes and Plugins for different modules.

Tebyan Real Estate, Dubai

Tebyan Real Estate CRM Solution

Technical Consultant في Union Properties
  • الهند
  • إلى

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementing Lead Management, Opportunity Management, Property Management, Offer Management, Sales Management and Receipt Management. Creating Processes, Plugins, simple and SSRS Reports for different modules. Communicating with Tebyan Team on getting the requirement and implementing solutions

Technical Consultant في Danube Real Estate CRM
  • إلى

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementing Lead Management, Opportunity Management, Property Management, Offer Management, Sales Management, Invoice Management and Receipt Management. Creating Processes, Plugins, simple and SSRS Reports and Data Migration for different modules. Communicating with the Danube Team on getting the requirement and implementing solutions. Supporting Danube tickets

Elcome International, Dubai

Elcome International CRM Solution

Technical Consultant في Al Danube
  • الهند
  • إلى

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementation of the Lead Management, Opportunity Management, Property Management, Offer Management, Sales and Post Sales Management, Receipt Management, Leasing and Post Leasing Module, Facility Management and Energy Management. This included onsite support. Creating Processes, scripts, plugins, simple and SSRS Reports and Data Migration for different modules

Technical Consultant في GGICO Real Estate CRM Solution
  • إلى

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementation of the Lead Management, Opportunity Management, Property Management, Offer Management, Sales and Post Sales Management, Receipt Management, Leasing and Post Leasing Module, Facility Management and Energy Management. Creating Processes, scripts, Plugins, simple and SSRS Reports for different modules.

ITD, Qatar

ITD Real Estate CRM Solution

Technical Consultant في GGICO
  • الهند
  • إلى

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementing a website integration with CRM to capture leads, Lead Management, Customer Management, Opportunity Management, Property Management, Offer Management, Sales Management and Receipt Management. Creating Processes and Plugins for different modules.

Technical Trainee في The First Group
  • الهند
  • إلى

Worked with the Project Team to develop an enterprise-wide Real Estate CRM Solution. The tasks included implementation of the Lead Management, Customer Management, Opportunity Management, Property Management, Tours and Travel Management, Offer Management, Sales and Post Sales Management, Receipt Management, and Asset Management. Creating dialogs, processes, scripts, plugins and simple reports for different modules.

Meydan Sobha, Dubai

Meydan Sobha Real Estate CRM

Technical Consultant
  • إلى

Worked with the Project Team to develop an enterprise-wide Costing Tool Solution on top of Soffront CRM. The tasks included developing & implementing Costing Tool for region Australia. Communicating with AHIC Team on getting the requirement and implementing solutions.

الخلفية التعليمية

بكالوريوس, Computer Science
  • في C.H.M.M. College of Advanced Studies
  • أكتوبر 2018

. (

الثانوية العامة أو ما يعادلها, Science
  • في Progressive English School
  • أكتوبر 2018
الثانوية العامة أو ما يعادلها, Science
  • في Progressive English School
  • أكتوبر 2018

from

الثانوية العامة أو ما يعادلها,
  • في Govt. RIT College of Engineering
  • يناير 2011

from

Specialties & Skills

ADOBE GO LIVE
CUSTOMER RELATIONS
PROGRAMMING
REQUIREMENTS
SOFTWARE DEVELOPMENT
TECHNICAL TRAINING
ASSET MANAGEMENT

اللغات

الانجليزية
متمرّس
الهندية
متمرّس