Shahzeb Khan, senior consultant

Shahzeb Khan

senior consultant

Hitachi

Location
Saudi Arabia - Riyadh
Education
Master's degree, Education and IT
Experience
7 years, 9 Months

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Work Experience

Total years of experience :7 years, 9 Months

senior consultant at Hitachi
  • India - Hyderabad
  • My current job since May 2021
business consultant at Larsen & Toubro Infotech
  • Saudi Arabia - Riyadh
  • My current job since January 2023

Analyze the gap in business growth to foster customer experience.
• Customer feedback via campaign to see interest and showcase same in our product and attract
more customer and revenue.
• Lauch process which do not exist in market like launch of account, handover kit to customer in
few hours and activation of card the very next day to be used for premier customer.
• Help in cross selling report and analyze the customer interest through CRM lead status by RMs.
• Report the issues in the form of dashboards to business to find solution on it.
• Ensure customer issues are handled in an efficient manner for SAB store.
• Strategic projects are being scoped technically for any challenges.
• Gather requirements from all departments across SAB bank at start of every year and review
them technically with deadlines to deliver.

Business Consulting at LTIMindtree
  • Saudi Arabia - Riyadh
  • My current job since January 2023

Analyze the gap in business growth to foster customer experience.
• Customer feedback via campaign to see interest and showcase same in our product and attract
more customer and revenue.
• Lauch process which do not exist in market like launch of account, handover kit to customer in
few hours and activation of card the very next day to be used for premier customer.
• Help in cross selling report and analyze the customer interest through CRM lead status by RMs.
• Report the issues in the form of dashboards to business to find solution on it.
• Ensure customer issues are handled in an efficient manner for SAB store.
• Strategic projects are being scoped technically for any challenges.
• Gather requirements from all departments across SAB bank at start of every year and review
them technically with deadlines to deliver.

business consultant at LTIMINDTREE
  • Saudi Arabia - Riyadh
  • My current job since January 2023

Analyze the gap in business growth to foster customer experience.
• Customer feedback via campaign to see interest and showcase same in our product and attract
more customer and revenue.
• Lauch process which do not exist in market like launch of account, handover kit to customer in
few hours and activation of card the very next day to be used for premier customer.
• Help in cross selling report and analyze the customer interest through CRM lead status by RMs.
• Report the issues in the form of dashboards to business to find solution on it.
• Ensure customer issues are handled in an efficient manner for SAB store.
• Strategic projects are being scoped technically for any challenges.
• Gather requirements from all departments across SAB bank at start of every year and review
them technically with deadlines to deliver.
• List down challenges and provide workaround solution to achieve business requirement.

Consultant at HCL TECHNOLOGIES
  • India - Delhi
  • November 2018 to June 2024

MY ROLE IS TO UNDERSTAND THE BUSINESS REQUIREMENT AND PROVIDE THE FEASIBLE SOLUTION, DEVELOP THE SOFTWARE AND GET PROTOTYPE READY WITH TEAM AND SHOW TO CLIENT, IF REQUIRED I TRAVEL TO CLIENT PLACES ALSO FOR BOARD MEETING, I ALSO HELP TEAM FUNCTIONALLY AND TECHNICALLY IN-ORDER TO MEET DEADLINES.

Ms Dynamics Consultant at Ingenious Corporate Solutions
  • India - Gurgaon
  • September 2016 to November 2018

MY ROLE IS TO UNDERSTAND THE BUSINESS REQUIREMENT AND PROVIDE THE FEASIBLE SOLUTION, DEVELOP THE SOFTWARE AND GET PROTOTYPE READY WITH TEAM AND SHOW TO CLIENT, IF REQUIRED I TRAVEL TO CLIENT PLACES ALSO FOR BOARD MEETING, I ALSO HELP TEAM FUNCTIONALLY AND TECHNICALLY IN-ORDER TO MEET DEADLINES.

Education

Master's degree, Education and IT
  • at Noida Institute of Engineering & Technology
  • June 2016

78.8 %

Specialties & Skills

JavaScript
Microsoft CRM
javascript
ms dynamics crm

Languages

English
Expert

Training and Certifications

PL-200 (Certificate)
MB2-716 (Certificate)

Hobbies

  • Hobby
    I love to read motivational books. I love to solve complex programming. I love to play outdoor games.