Shazia Aziz

• Develop and maintain strong relationships with tenants, acting as a primary point of contact for their inquiries, requests, and concerns.
• Proactively address tenant issues and complaints, ensuring prompt and satisfactory resolution.
• Monitor renewal notifications and ensure notifications are sent to the tenants 120 days prior to the lease expiry dates.
• Conduct negotiations for lease renewal terms with tenants and finalize agreements.
• Monitor lease agreements and ensure compliance with terms and conditions.

Overseeing and being responsible for the daily operations of Leasing and Property Management. Essential functions include: Monitoring and controlling daily revenues, responding to tenants needs, ensuring compliance with all applicable policies and regulations of the organization, supervising the associates and focus on their development.
• Handle enquires of the vacant apartments with the prospective tenant. Negotiate and finalize the terms and conditions of various Lease Agreements.
• Process and select new residents in accordance with management Resident Selection Criteria this includes pre-qualifying the applicants and determining their eligibility.
• Analyze and respond to all the residents queries, complaints and concerns and take effective steps to resolve the situation.
• Ensure that the new / renewal Lease Agreements are in accordance with policies & procedures.
• Ensure that the commercial and Retail leasing are in accordance to Dubai Tax Law and regulations.
• Coordinate the move-in and move-out process in detail with the tenants for the smooth handing over &/or taking over of the apartment.