Travel Consultant
Expedia
مجموع سنوات الخبرة :8 years, 0 أشهر
Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc. Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc) Collect deposits and balances
Use promotional techniques and prepare promotional materials to sell itinerary tour packages
Handle unforeseen problems and complaints and determine eligibility for money returns
Electronic System:- Amadeus, Saber, Galelio, Voyager Classic, Voyager next, Zimbra
Prioritizing and achieving multiple tasks, establishing and meeting deadlines.
Adhere to Customer Operations Department policies and procedures.
Provide customers with superior recommendations and actions, and be a driver for customer’s satisfaction and Loyalty.
Perform standardized activities and tasks efficiently and effectively.
Explore the required negotiation skills for making payments' deals when needed.
Create a smooth communication channel with different departments to resolve customer problems and requests when needed in a highly professional manner.
Applicable directly coordinate with customers to assist them with any questions or issues arising from their use of Vodafone’s business solutions and hardware.
Implement high quality standards of Customer.
Pharmacy’s Bachelor
