sales associate
Kristina Fidelskaya
Total years of experience :8 years, 10 Months
• Providing excellent customer service at all times
• Processing sales, exchanges on a regular basis
• Merchandising stock on the shop floor
• Being aware of security and following company guidelines on retail procedures
• Answering customer queries on the telephone and face to face
• Answering customer enquiries or passing them on the appropriate department
• Giving information and helping to solve customer problems
• Selling products and taking orders
• Taking Farfetch orders, preparing items and sending to the customer
• Participating in all merchandising activities
• Building good working relationships with suppliers, customers and colleagues
• Achieving store and personal targets
• Answering customer enquiries or passing them on the appropriate department
• Giving information and helping to solve customer problems
• Selling products and taking orders
• Taking Farfetch orders, preparing items and sending to the customer
• Participating in all merchandising activities
• Building good working relationships with suppliers, customers and colleagues
• Achieving store and personal targets
• Daily management, scheduling of meetings, correspondence and note-taking
• Answering phone calls, taking notes, scheduling meetings, emailing, texts
• Introducing new product to customer
• Assist sales manager in revising and implementing sales plans
• Presenting and improving sales of existing products
