Muhammad Umer  Iftikhar, Assistant Manager Logistics

Muhammad Umer Iftikhar

Assistant Manager Logistics

Foodpanda Pakistan

Location
Pakistan - Lahore
Education
Master's degree, Business Administration
Experience
5 years, 9 Months

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Work Experience

Total years of experience :5 years, 9 Months

Assistant Manager Logistics at Foodpanda Pakistan
  • Pakistan - Multan
  • My current job since September 2022

1. Overseeing smooth operations in my region South Punjab, Pakistan.
2. Managing national-level projects TOP RAF, Rider Academy Project and daily Hiring reports.
3. Sustaining 85% of deliveries under 25 minutes of delivery time in multiple cities.
4. Kept fleet retention while shifting the delivery cost from high to normal.

Assistant Manager Logistics at Foodpanda Pakistan
  • Pakistan - Multan
  • My current job since September 2019
Senior Associate at Foodpanda Pakistan
  • Pakistan - Bahawalpur
  • February 2021 to September 2022

1. Managerial support to launch new cities.
2. Process optimization in terms of recruitment, training, and on-field support.
3. Worked on multi-channel acquisitions through retailer channels.
4. Managing the RTH (Rider Training hubs) operating metrics and operationalizing a QMS helped to build a
cadence around the RTH effectiveness of functions.

Interim Cluster Lead - Logistics at Foodpanda Pakistan
  • Pakistan - Bahawalpur
  • June 2021 to December 2021

1. Weekly supply acquisitions reporting to Supply Manager.
2. Achieving hiring targets using multi-channel acquisitions through blitz activity, BTLs, affiliate programs, and RAF referrals to optimize delivery ops.
3. Worked on key-driving KPIs to improve rider experience & control early-level rider churn.
4. Initiated cost-saving projects (H2A, 100T).
5. Worked on improving last-mile delivery ops across my cluster.

Supply Associate at Foodpanda Pakistan
  • Pakistan - Bahawalpur
  • September 2019 to February 2021

1. Managing offline/online marketing activities, leads conversion, & recruitment of new riders on our platform.
2. Overhauling of rider training practices at RTH (Rider Training Hub).
3. Interacting with the riders on a personal level to drive a sense of ownership sustaining 90% of deliveries within 25 minutes of delivery time in Bahawalpur.
4. Managing 150+ heroes (riders) at a time in a city, directing & monitoring their performing metrics.

Assistant Operations Manager at VAS Global Pakistan (Digital Marketing Agency)
  • Pakistan - Lahore
  • October 2018 to June 2019

Strategized ways for medical QR payments, onboarding clients, and acquired success through innovative developments by coordinating and ensuring operations delivery.

Internship at Master Sanitary and Pipe Fittings Pvt Ltd.
  • Pakistan - Gujranwala
  • May 2018 to July 2018

Conducted and compiled a research report on entering UAE Region.

Education

Master's degree, Business Administration
  • at Lahore School of Economics
  • May 2018

I did a Master's in Business Administration from one of the best business schools in Pakistan (Lahore School of Economics).

Master's degree, Business Administration
  • at Lahore School Of Economics
  • May 2018
Bachelor's degree, Information Technology
  • at The Islamia University of Bahawalpur
  • September 2015

Programming, Web Development & Networking.

Specialties & Skills

Microsoft Word
Operational Delivery
Business Operations Management
Supply Chain Management
Fleet Management
Logistics
BUDGETING
CUSTOMER RELATIONS
FORECASTING
ADOBE PHOTOSHOP
COMMUNICATION SKILLS
DATABASE ADMINISTRATION
Customer Experience
Territory Management
Logistics Management
Channels Development
Delivery Operations
Fleet Management
Supply Chain Management
Negotiation
Warehousing Operations
Logistics Planning
Operations Management

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Punjabi
Expert
Urdu
Expert

Training and Certifications

Google Sheets - The Comprehensive Masterclass (Certificate)
Date Attended:
March 2021
Data Science Foundations (Certificate)
Date Attended:
November 2022
Data Analytics: Dashboards vs Data Stories (Certificate)
Date Attended:
October 2022

Hobbies

  • Horse riding, Travelling, Cricket, Football, Music and Swimming