Assistant Manager Logistics
Foodpanda Pakistan
Total years of experience :5 years, 9 Months
1. Overseeing smooth operations in my region South Punjab, Pakistan.
2. Managing national-level projects TOP RAF, Rider Academy Project and daily Hiring reports.
3. Sustaining 85% of deliveries under 25 minutes of delivery time in multiple cities.
4. Kept fleet retention while shifting the delivery cost from high to normal.
1. Managerial support to launch new cities.
2. Process optimization in terms of recruitment, training, and on-field support.
3. Worked on multi-channel acquisitions through retailer channels.
4. Managing the RTH (Rider Training hubs) operating metrics and operationalizing a QMS helped to build a
cadence around the RTH effectiveness of functions.
1. Weekly supply acquisitions reporting to Supply Manager.
2. Achieving hiring targets using multi-channel acquisitions through blitz activity, BTLs, affiliate programs, and RAF referrals to optimize delivery ops.
3. Worked on key-driving KPIs to improve rider experience & control early-level rider churn.
4. Initiated cost-saving projects (H2A, 100T).
5. Worked on improving last-mile delivery ops across my cluster.
1. Managing offline/online marketing activities, leads conversion, & recruitment of new riders on our platform.
2. Overhauling of rider training practices at RTH (Rider Training Hub).
3. Interacting with the riders on a personal level to drive a sense of ownership sustaining 90% of deliveries within 25 minutes of delivery time in Bahawalpur.
4. Managing 150+ heroes (riders) at a time in a city, directing & monitoring their performing metrics.
Strategized ways for medical QR payments, onboarding clients, and acquired success through innovative developments by coordinating and ensuring operations delivery.
Conducted and compiled a research report on entering UAE Region.
I did a Master's in Business Administration from one of the best business schools in Pakistan (Lahore School of Economics).
Programming, Web Development & Networking.
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