Associate Director Regional Operations
Terminus
Total years of experience :8 years, 9 Months
The Emirates Capital Limited (“Emirates Capital”), regulated by the Dubai Financial Services Authority (DFSA). An award-winning financial service provider in Corporate Finance, Asset Management and Fund Management.
•Research and analyze data in order to offer data-driven business insights as well as tailor made solutions.
• Onboard, engage and manage clients following the compliance rulebook.
• Collaborate and coordinate internally to ensure a smooth and successful client pitch execution.
• Participate in cross-border projects including M&A, I PO, Debt& Equity arranging. Maintain the contact details of over 7000 LP investors.
• Facilitate in drafting and issuing legal contracts such as NDA, Private Placement Memorandum and Letter of Engagement.
• Advised High Net-worth Individual clients on their investments, structured appropriate investment portfolio including off-plan and ready properties.
• Used social media such as facebook, Google SEO to generate leads.
• Successfully organized and host a Road Show in Geneva and Dubai.
•Acquired new clients; ensure an excellent on-boarding experience.
•Conducted client visits to understand and report on risk profile and highlight/ update approving authorities with any changes in risk profile. Applying the AML skill.
•Demonstrated bank’s Promise and apply the RAK Bank Service Standards to deliver the bank’s required levels of service in all internal and external customer interactions.
• Increased the CASA balances of Book Solve SAS problems. Offer new solutions, enroll clients for alternate channels and value added services, based on the requirements of the client.
• Developed a good working relationship with the clients and hold regular client meetings to ensure the smooth running of the contract.
• Created schedules and rosters for aviation department.
• Liaison between senior management and the worker force.
•Undertook site visits to view staff performance and discuss and resolve any issues raised by the client regarding the quality of the service
• Arranged the entire necessary requirement for the new joiner.
• Accurately produced retention letters, organized employee survey distribution, and processed domestic & international employee awards.
• Facilitated and trained all new hires and responsible for new employee orientation.