Yasmin Haijat

- Proactively prospect and manage new accounts (hotels, resorts and tour operators).
- Develop and maintain strong and productive business relationships with new and existing partners in the region and overseas (hotels, resorts and tour operators).
- Plan and coordinate marketing opportunities and approve marketing activities.
- Create and analyse reports to outline business progress and opportunities.
- Develop and implement business strategies and action plans according to the market situation to increase sales and revenue.
- Lead negotiations and re-negotiations of hotel contract rates and packages with partners.
- Organise and execute sales trips and attend travel fairs (national & international).
- Handle and solve all types of guest issues, complaints and concerns promptly.

KEY RESPONSIBILITIES
▪ Online Customer Care for a leading European Airline
▪ Supporting the Marketing Manager
▪ Assisting Marketing Campaigns
▪ Working with Altéa & OSCAR System

Undertaking research in various fields such as entrepreneurship,
marketing, digitization, digital transformation and market research.
▪ Managing the graphical preparation and presentation of research
results.
▪ Rendering support with organizing various key events such as the
21st
Interdisciplinary Annual Conference on Entrepreneurship,
Innovation & SME’s (G-Forum), Sustainable Insights, ENACTUS
National Cup
▪ Maintaining the online contributions of the Chair’s homepage via
content manager Typo3 and administering the domains pertaining
to it on various social media platforms.

KEY RESPONSIBILITIES
▪ Assisted customers in their purchase decisions by helping them
select relevant and appropriate products.
▪ Arranged and replenished on a continuous basis the shop shelves
and ensured that the shop floor and shelves are kept clean and tidy
at all times.
▪ Watched for and prevented security risks and thefts and escalated
occurring incidents to the hierarchy in a timely manner in order to
avert losses.
▪ Performed physical and electronic inventory of shop products on a
regular basis as per company guidelines in order to ensure accurate
stock keeping.