ياسر عبد الحافظ محمد ابوذيد, Technical Support Engineer

ياسر عبد الحافظ محمد ابوذيد

Technical Support Engineer

Elico group company

البلد
المملكة العربية السعودية - الرياض
التعليم
ماجستير, Telecommunication engineering system
الخبرات
6 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :6 years, 1 أشهر

Technical Support Engineer في Elico group company
  • السودان - أم درمان
  • أشغل هذه الوظيفة منذ أكتوبر 2022

My Job responsibilities :
● Proficient in providing support and troubleshooting for Radio and transmission problems, ensuring optimal performance of telecommunications networks.
● Diligently followed up and tracked PM (Preventive Maintenance) and CM (Corrective Maintenance ) activities to minimize downtime .
skilled in addressing generator issues, including fuel-related problems, to maintain uninterrupted power supply for telecom operations.
● Monitored team performance and provided ongoing support to ensure adherence to project timelines and quality standards.
● Utilized applications such as ( OWS System, ISDB, MATELINE, and U2020 ) to effectively manage and track telecom & power section activities, optimizing operational efficiency and performance.

PM Coordinator في Power and Communication technology (pct)
  • السودان - الخرطوم
  • يوليو 2019 إلى أكتوبر 2022

My responsibilities related to ensuring the smooth operation and maintenance of telecommunications infrastructure at various sites. Here's an overview of their typical duties:
● Preventive Maintenance :
Implement and oversee preventive maintenance schedules for telecom and Power equipment, including routine checks, servicing, and calibration, to minimize the risk of unexpected failures and downtime.
● Troubleshooting and Repairs :
Diagnose and troubleshoot equipment malfunctions, signal interference, and other telecom issues, and perform repairs or coordinate with technical support teams to resolve them promptly.
Proficient in diagnosing and resolving a wide range of generator issues, including fuel system troubleshooting, electrical faults, and mechanical malfunctions.
● Documentation and Reporting : Maintain accurate records of maintenance activities, equipment inventory, and site documentation, and prepare reports on maintenance tasks, equipment status, and performance metrics for management review.
Reporting documents by using Applications such as ( OWS, Mateline, Mateline X and USDP ) .

team leader in field maintenance engineering في Almobashir company for communication
  • السودان
  • أكتوبر 2017 إلى ديسمبر 2017

as a field engineer with the same duties as mentioned above.

Teaching Assistant في university of science and technology
  • السودان
  • أغسطس 2016 إلى مايو 2017

teach lectures (sattelite, antenna, mobile, communication 1 and communication 2

الخلفية التعليمية

ماجستير, Telecommunication engineering system
  • في University of science and technology
  • سبتمبر 2018

M.A of communication system engineering

بكالوريوس, telecommuniction engineering
  • في University of Science and Technology, Sudan
  • مايو 2016

Bachelor (honors) of communication system engineering With grade : second class-division one , on the 24th of May 2016 from university of science and technology (Omdurman, Sudan)

Specialties & Skills

Technical Skills
MS Office tools
Helpdesk
Telecommunications
ادارة السلامة والصحة المهنية Nebosh
-Effective team worker. -Effective communicator. -Ability of analytical thinking and solving problem
computer offices program word,power,point &excel
wireless technologies
Networking
Microsoft Servers
Teamwork
Team Leadership
Microsoft Office
Team Management
Operation
Microsoft PowerPoint
Problem Solving
Management
Maintenance
Maintenance Engineering
Installation
Business Development

اللغات

الانجليزية
متوسط
العربية
اللغة الأم

العضويات

الهيئة السعودية للمهندسين
  • عضو
  • April 2024

التدريب و الشهادات

NEBOSH (تدريب)
معهد التدريب:
المؤسسة العامة للتدريب التقني والمهني - السعودية
تاريخ الدورة:
May 2024
المدة:
34 ساعة
business communications (الشهادة)
تاريخ الدورة:
November 2018
CCNA (الشهادة)
تاريخ الدورة:
January 2017
CCTV (تدريب)
معهد التدريب:
Network plus
تاريخ الدورة:
April 2021
المدة:
60 ساعة

الهوايات

  • drawing , foot ball, swimming