Zaheer  يوسف, TRAVEL CONSULTANT / PRO

Zaheer يوسف

TRAVEL CONSULTANT / PRO

STAR LINE TRAVEL & TOURISM LLC

البلد
الإمارات العربية المتحدة - دبي
التعليم
دبلوم, AMADEUS GDS
الخبرات
28 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :28 years, 4 أشهر

TRAVEL CONSULTANT / PRO في STAR LINE TRAVEL & TOURISM LLC
  • الإمارات العربية المتحدة - دبي
  • سبتمبر 2014 إلى أبريل 2018

• Issue Tickets, Keeping clients up to date with any changes in flight
• schedule.
• Communicate with Airlines About any upcoming promotions.
• Preparing complete Itinerary, hotel, transfer, excursion, ticket etc
• Hotel Reservations Inbound & Outbound world wide.
• Making contracts with hotels inside UAE for corporate deals.
• Ticketing, visa assistance and travel scheduling for all sectors:
• Domestic and international by means of reservations systems
• Galileo and Sabre.
• Managing financial matters of corporate clients and service providers.
• Handling walk-ins, converting them to clients through effective sales
• pitch and customized solutions.
• Rolling out promotional strategies through client interactions.
• Giving Service for Schengen Visa applications. Schedule Appointment in
• embassy.

Reservation Manager في RAMEEN AIR TRAVELS (PVT) LIMITED
  • باكستان - سيالكوت
  • فبراير 2010 إلى يوليو 2014

Travel & Tourism
• Managing ticketing and reservations section.
• Issuing tickets, making new tour packages.
• Update day to day operations.
• Handling Umrah operations.
• Advising clients on travel arrangements, visas and passports.

Manager في AHEASI INTERNATIONAL TRAVEL & TOURISM (PVT) LIMITED
  • باكستان - سيالكوت
  • أكتوبر 2005 إلى ديسمبر 2009

• Managing office staff performance.

• Building new corporate clients.

• Meeting with different airlines to negotiate for best fares for the company.

• Making contracts with new service providers and sub-agents

Assistant Manager في SEVEN STAR MOTEL
  • باكستان
  • أبريل 2004 إلى يوليو 2005

Hospitality and hoteling
• Greeting new guests and arranging best services for them.
• Handling guests’ complaints and concerns in an efficient and timely
• manner.
• Collecting guests’ feedback during their departure and maintaining
• guests’ profiles.
• Monitoring the performance of motel staff, room service, reception,
• laundry and clerical staff to maintain the highest level of company
• service

Medical
  • يوليو 1989 إلى يناير 2004

Managing a lab section and the whole medical complex.
• Investigating the clinical tests
MY TIME
F A
A Find New Markets for Business
B Contacting Hotels to catch new
E B
promotional deals
C Contact Corporate Clients
D Contacting Airlines for IT fares
DCE Dealing Walk in customers
F Create Financial Statements
for Corporate Clients
During this time, I have gained and developed the
necessary skills to carry out my responsibilities
successfully, e.g. ticketing, visa assistance, travel
scheduling, customer services, promotional strategies,
designing and organizing tour packages, handling
Umrah operations, as well as managing office staff
performance, coordinating housekeeping schedules and
property maintenance works.

Manager في CHEEMA MEDICAL COMPLEX & LAB
  • إلى
  • الإمارات العربية المتحدة
  • إلى

Manage all accommodation, visa, Tickets, and New Year celebration
Arrangement
TOURIST GROUP FROM MORROCO 50

الخلفية التعليمية

دبلوم, AMADEUS GDS
  • في AMADEUS PAKISTAN LIMITED
  • مايو 2012
دبلوم, WORLDSPAN GDS
  • في TRAVELPORT PAKISTAN
  • ديسمبر 2011
دبلوم, ABACUS GDS SYSTEM
  • في ABACUS PAKISTAN LIMITED
  • ديسمبر 2010

EDUCATION Graduation:

دبلوم, computer hardware
  • في S.T Commercial College
  • أغسطس 2006

دبلوم, Office Management
  • في S.T Commercial College
  • مارس 2006

بكالوريوس, BACHELOR OF ARTS
  • في University of Punjab LahoreBoard of Intermediate & Secondary
  • مايو 2003
الثانوية العامة أو ما يعادلها, Science
  • في BOARD OF INTERMEDIATE AND SECONDARY EDUCATION GUJRANWALA
  • أبريل 1990

Specialties & Skills

Customer Service Skills
Outbound
Inbound
Hotel Reservations
Ticketing
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
CUSTOMER SERVICE
FINANCIAL
FINANCIAL STATEMENTS
MANAGEMENT
SCHEDULING

اللغات

الانجليزية
متمرّس
البنجابية
متمرّس
الروسية
مبتدئ
الأوردو
متمرّس

التدريب و الشهادات

WORLSPAN (تدريب)
معهد التدريب:
TRAVEL PORT PASKITAN
تاريخ الدورة:
December 2011
المدة:
72 ساعة

الهوايات

  • Driving
    DRIVING IS MY PASSION
  • Swimming
    I LIKE TO SWIM