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Zaid Issa, Customer Service (Live Chat)

Zaid Issa

Customer Service (Live Chat)

Flowerd

Location
Jordan - Amman
Education
Bachelor's degree, Digital marketing
Experience
1 years, 8 Months

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Work Experience

Total years of experience :1 years, 8 Months

Customer Service (Live Chat) at Flowerd
  • Jordan - Amman
  • September 2023 to February 2024

Floward is the leading online flowers and gifting company in the Middle East and the UK. Our company was founded in 2017, and within five years we expanded our operations to include nine countries.

Customer Care Representative at Siyara
  • Jordan - Amman
  • July 2022 to September 2022

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Customer Service Executive at Bitoasis
  • Jordan - Amman
  • February 2022 to March 2022

the MENA regions first and largest exchanges platform pioneering the cryptocurrency and ecosystem.
I’m able to accept ownership for effectively solving customer issues. Complaints and inquiries keeping customer satisfaction at the core of every decision and behavior

Content Specialist at CsMena
  • Jordan - Amman
  • July 2021 to November 2021

Content Moderater Agent

Customer Service Representative at Aramex
  • Jordan - Amman
  • October 2020 to January 2021

Education

Bachelor's degree, Digital marketing
  • at SAE institute Amman
  • January 2019

Specialties & Skills

Customization
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Customer Service
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Sales
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Customer Facing
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Amazon
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order
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Arabic mother tongue. English: good speaking and writing
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computer skills, internet, can work with a team, ability to conduct successful training courses
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phone sales
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outbound
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negotiation
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using common productivity software packages suck as a Microsoft office
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using common productivity software packages suck as Microsoft office
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mobile
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microsoft powerpoint
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teamwork
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marketing
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problem solving
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computer skills, internet, can work with a team, ability to conduct successful training courses,
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telemarketing
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sales coordination
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digital marketing
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marketing research
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marketing communications
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marketing mix
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marketing strategy
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marketing management
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operation
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customer orientation
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soft skills
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office administration
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office work
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outlook
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mail
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accounting
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team management
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translation
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purchasing
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Answering Phones
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Time Management
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Customer Service
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Social Profiles

Facebook
Facebook
facebook.com/Zaid Issa

Instagram
Instagram
instagram.com/zaidaissa

Languages

English
Native Speaker
Arabic
Native Speaker

Training and Certifications

Global privacy and data protection - Non skip (Training)
Training Institute:
Aramex
Date Attended:
January 2020
Duration:
14 hours

Hobbies

  • We'll organized and quick learning
  • Ability to contact successful training courses
  • computer skills
  • can work with a team