احمد محمد قيلي احمد عيسى, Complaince processer

احمد محمد قيلي احمد عيسى

Complaince processer

Tanfeeth -ENBD

Location
United Arab Emirates
Education
Bachelor's degree, تقنية المعلومات بمرتبة الشرف
Experience
15 years, 1 Months

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Work Experience

Total years of experience :15 years, 1 Months

Complaince processer at Tanfeeth -ENBD
  • United Arab Emirates
  • My current job since March 2017

Compliance Processor
Tanfeeth -Emirates NBD
• Verifies that each new account requiring special attachments or documents is complete
• Enters new accounts from previous day into database.
• Reviews and verifies accuracy of new and replacement account documents and accuracy of data in system.
• Update & Verify FATCA\CRS Form Project.
• Meets work standards by following production, productivity, quality, and customer-service standards; resolving operational problems; identifying work process improvements.
• Meets cost standards by monitoring expenses; implementing cost-saving actions.
• Prepares for audit by researching materials; formulating a plan of action.
• Ensures compliance with regulations and controls by examining and analyzing records, reports, operating practices, and documentation; recommending opportunities to strengthen the internal control structure.
• Verifies assets and liabilities by comparing items to documentation.
• Completes audit work papers and memorandums by documenting audit tests and findings.
• Communicates audit progress and findings by preparing reports; providing information in meetings.
• Supports external auditors by coordinating information requirements.
• Provides management reports by collecting, analyzing, and summarizing management information.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances compliance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

مسؤول قسم التصميم at اوراكنسبت للحلول المتكاملة
  • Sudan - Khartoum
  • My current job since January 2010

تصميم الانظمة والبرامج التي تنتجها الشركة ..تطوير بعض الانظمة الخاصة بالشركات المتعاقدة مع شركة اوراكونسبت كمثال شركة بتروناس..

Collection Officer at Tanfeeth- Emirates NBD
  • United Arab Emirates - Dubai
  • January 2016 to March 2017

Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
o Accountable for reducing delinquency for assigned accounts.
o Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
o Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
o Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
o Establish and maintain effective and cooperative working relationships with dealers and sales.

تنفيذي مبيعات at innovation
  • United Arab Emirates - Abu Dhabi
  • June 2014 to December 2015

o organizing sales visits
o demonstrating/presenting products
o establishing new business
o maintaining accurate records
o attending trade exhibitions, conferences and meetings
o reviewing sales performance
o negotiating contracts

contact center planner at MTN Sudan
  • Sudan - Khartoum
  • January 2013 to September 2013

Provide mangervwithbsuggestions to improve deparment performance.
Forecasting.

call center team leader at 5thavenue.MTN Sudan
  • Sudan - Khartoum
  • August 2012 to December 2012

Reporting & controling.

call center agant at MTN
  • Sudan - Khartoum
  • August 2011 to September 2012

Work as call center agant

فترة تدربية في قسم تطوير المعرفة at شركة سكر كنانة السودانية
  • Sudan - Khartoum
  • July 2010 to September 2010

جمع جميع البيانات الخاصة للشركة وعادة تظيمها في جدولة خاصة حتى تساعد في القيام في المشاريع المستقبلية ..تعديل خطط سير السلم الوظيفي ووضع رسم توضيحي حتى يساعد في تسهيل العمل وتوفير الوقت ..انشاء مكتبة الكترونية تكون كمرجع للعاملين في الشركة

مصمم -موظف في قسم العلاقات العامة والاعلام at مركز عفراء للتسوق
  • Sudan - Khartoum
  • August 2004 to May 2005

تصميم اعلانات المركز ..اعداد خطط تسويقية للمنتجات المعروضة وتنفيذها

Education

Bachelor's degree, تقنية المعلومات بمرتبة الشرف
  • at computer man college
  • August 2008

Specialties & Skills

Planning
IT Sales
Marketing
Call Center
تصاميم,system analyst
تطوير النظم
تطوير النظم
Planning
application using
customer service
hardware
Microsoft office
مبيعات
Teleopti application for planning

Languages

English
Intermediate
Arabic
Native Speaker

Hobbies

  • القراءة-السباحة.كرة القدم
    زززز