Duty Operations Inspector & CSA Supervisor
ATS
مجموع سنوات الخبرة :1 years, 0 أشهر
• Ensures the airlines operations go efficiently and effectively to meet PAX expectations.
• Communicate with the AOC in case of cancel, delayed, or late arrival flights.
• Manage the CSAs during the shift to distribute tasks.
• Observe and monitor the stakeholders behavior to provide better service to the PAX.
• Follow up with facility maintenance to fix issues when occurred.
• Handles any aspect of ticketing, boarding, baggage service, reservations and resolving related complaints and problems.
• Deals with mishandled Customers as a result of over sales, delayed or cancelled flights, lost, delayed, or damaged luggage.
• Hands on (Sabre, Skyespeed and GoNow Systems)
Bachelor Degree, Aviation Management , Aeronautical Industry ( Fall 2016) GPA 3.47/4 Honor: Cum Laude Tennessee State University