Sales
Apple
Total years of experience :8 years, 7 Months
Manage the receiving, shipping, handling, issuance and storage of all freight, product and supplies.
Communicate all delays or variances inbound /outbound freight to appropriate parties
Maintain strict control over inventory levels in order to meet internal and external demand of product
Plan warehouse layout and space requirements in order to prevent loses or damage and to achieve full warehouse optimization
Resolve customer complaints via phone, email, mail, or social media.
Use telephones to reach out to customers and verify account information.
Greet customers warmly and ascertain problem or reason for calling.
Cancel or upgrade accounts.
Assist with placement of orders, refunds, or exchanges.
planning product ranges and preparing sales and stock plans in conjunction with buyers;
liaising with buyers, analysts, stores, suppliers and distributors;
maintaining a comprehensive library of appropriate data;
working closely with visual-display staff and department heads to decide how goods should be displayed to maximise sales;
producing layout plans for stores, sometimes called 'statements';
forecasting profits and sales, and optimising the sales volume and profitability of designated product areas;
planning budgets and presenting sales forecasts and figures for new ranges;
controlling stock levels based on forecasts for the season;
using specialist computer software, for example to handle sales statistics, produce sales projections and present spreadsheets and graphs;
analysing every aspect of bestsellers (for example, the bestselling price points, colours or styles) and ensuring that they reach their full potential;
maintaining awareness of competitors' performance;
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