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Haitham Elfowaty

Vice manager

AlKhantec for Computer and Internet Services

Location:
Egypt
Education:
Bachelor's degree, Accounting
Experience:
15 years, 7 months
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Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  15 Years, 7 Months   

August 2008 To Present

Vice manager

at AlKhantec for Computer and Internet Services
Location : Egypt - Tanta
Responsible for customer service mainly.
Duties included:
Finding, researching and simplifying new areas of work and integrating them in the work routine
Data entry in online applications for visa and consular services for all countries, as well as student registration and online purchases, ... etc
Data entry in various databases either using MS Excel or private accounting software
Stock management and daily operations accounting.
Training other workers in daily routines and new procedures and techniques.
Installation, repair, maintenance of various software such as MS Windows (XP, 7, 8, 8.1, 10) MS Office (2003, 2007, 2013, 2016), and several other types of software according to customer wishes.
Solving customer problems and anticipating future problems in order to maintain stable work conditions
Advise, analyse, take stock of customer needs in order to help customers achieve needed results even should they not know completely what they like.

Education

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September 2017

Bachelor's degree, Accounting

at Faculty of Commerce
Location : Egypt - Tanta
Grade: 50 out of 100
Despite the fact that I have graduated late it my life, that did not stop me from accumulating as much experience as possible in the things I'm passionate about. That includes computer software, research and database management.

Specialties & Skills

Reading and Writing in English

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Speaking and listening in English

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Software setup, maintenance and repair

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Work related problem solving

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Team leading

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Working in an established chain of command at any level

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Customer handling to their satisfaction

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Data Entry

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MS Office tools

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Microsoft Windows

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Research

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Internet

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Languages

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Arabic

Native Speaker

English

Expert

Hobbies and Interests

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Reading stories in English

Watching Science Fiction movies

Finding obscure references and techniques that will make my job easier

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