regional project manager
e-finance
Total years of experience :13 years, 8 Months
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on-time, within scope and within budget
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to monitor and track progress
Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
Measure project performance using appropriate tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Establish and maintain relationships with third parties/vendors
Create and maintain comprehensive project documentation
Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
Delegate project tasks based on junior staff members’ individual strengths, skill sets and experience levels
Track project performance, specifically to analyze the successful completion of short and long-term goals
Meet budgetary objectives and make adjustments to project constraints based on financial analysis
Develop comprehensive project plans to be shared with clients as well as other staff members
Use and continually develop leadership skills
Attend conferences and training as required to maintain proficiency
Perform other related duties as assigned
Develop spreadsheets, diagrams and process maps to document needs
Manage daily operations of branch in the absence of Branch Manager
Assist Branch Manager in implementing business development strategies. for assigned branch.
Provide warm, friendly and welcoming atmosphere for both employees and customers
Provide quality and exceptionally services to customers
Assist Branch Manager to achieve projected profit.
Assist Branch Manager to operate the branch in line with company procedures and policies
Ensure the facility is kept clean, safe and orderly
Communicate personally with customers to ensure customer satisfaction.
Resolve customer complaints promptly and efficiently
Ensure operational excellence of the branch
Develop action plans to enhance operational controls and optimize customer service
Resolve member problems that require a management-level decision.
Ability to accept and perform new job responsibilities as needed.
Ability to accept change when required in performance of job responsibilities.
Ability to learn and utilize new technologies.
Good Oral and written communication skills in handling both employee and member relations
Training the end user on the services/applications
Deploy new services/applications
Providing onsite support to end user
Perform any job-related task or command assigned from direct manager/ supervisor
Handling clients relations and Understanding clients’ needs
Setting up forms and questionnaires for clients subscriptions.
Assisting clients in filling technical forms and questionnaires.
Testing applications and programs, whether on computers or P.O.S
Handling and solve any problem in P.O.S
#Searching for new clients who might benefit from company products or services and maximising client potential in designated regions;
#Developing long-term relationships with clients through managing and interpreting their requirements;
#Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery;
#Providing pre-sales technical assistance and product education, and after-sales support services;
#Analyzing costs and sales;
#Preparing reports for head office;
#Meeting regular sales targets and coordinating sales projects;
#Helping in the design of custom-made products;
#Providing training and producing support material for other members of the sales team
.
2010 assuit university B.SC. Communication and Electronics Faculty of Engineering Graduation Grade: pass name of graduation project:communication security with chaotic signal Graduation Project Grade: Excellent