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Propitious  Banda, Sales Executive

Propitious Banda

Sales Executive·Bussynet Advanced Trading

South Africa

Bachelor's degree, Human Resources Management

Work experience

Total years of experience: 6 years, 8 months

Sales Executive

January 2023 - Present

Bussynet Advanced Trading

Bulawayo, Zimbabwe

January 2023 - Present

• Achieve targets sales goals
• Reviewing sales performance
• Client relationships
• Establish a meeting with prospects
• Negotiate deals
• Attending trade exhibitions, conferences and meetings
• Sales strategies
• Negotiation and collaboration
• Relationship building

Company industry:
Training & Education Center
Job role:
Sales

Waitress

November 2021 - November 2022

Queen’s Palace Restaurant

Johannesburg, South Africa

November 2021 - November 2022

*Greet and Serve Customers*: Welcome customers, take orders, and serve food and beverages in a timely and friendly manner.
*Take Orders*: Accurately take orders, answer questions about menu items, and make recommendations.
*Maintain Cleanliness*: Ensure the dining area is clean and organized, and maintain high standards of hygiene and sanitation.
*Provide Excellent Customer Service*: Respond to customer complaints, resolve issues, and provide exceptional service to ensure customer satisfaction.
*Work with Team*: Collaborate with kitchen staff, bartenders, and other servers to ensure seamless service.
*Manage Tables*: Manage multiple tables, prioritize tasks, and multitask to ensure efficient service.
*Customer Service*: Provide exceptional customer service, respond to customer complaints, and resolve issues.
*Time Management*: Manage time effectively, prioritize tasks, and multitask.
*Teamwork*: Collaborate with colleagues, kitchen staff, and management to ensure seamless service.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Receptionist

November 2019 - November 2020

CA Grant Pvt Ltd

Bulawayo, Zimbabwe

November 2019 - November 2020

*Manage Front Desk*: Greet clients, visitors, and customers, and manage the front desk area.
*Handle Phone Calls*: Answer phone calls, take messages, and direct calls to relevant personnel.
*Email and Message Management*: Manage emails, messages, and correspondence, and respond to inquiries.
*Administrative Tasks*: Perform administrative tasks, such as data entry, filing, and photocopying.
*Scheduling*: Schedule appointments, meetings, and events, and manage calendars.
*Client Service*: Provide excellent customer service, respond to client inquiries, and resolve issues.
*Maintain Records*: Maintain accurate and up-to-date records, including client information and correspondence.
*Support Staff*: Provide support to other staff members, such as preparing documents and reports.

Company industry:
Administration Support Services
Job role:
Customer Service and Call Center

Human Resources Intern

July 2017 - July 2018

Bulawayo City Council (BCC)

Bulawayo, Zimbabwe

July 2017 - July 2018

• Responsibilities:
• Updating internal databases with new employee information, including contact details
and employment forms
• Gathering payroll data like leaves, working hours and bank accounts
• Assisting in scheduling and confirming interviews with candidates
• Preparing HR-related reports as needed (like training budgets by department)
• Addressing employee queries about benefits (like number of remaining vacation days)
• Finalising paperwork for when a member of staff leaves employment.
• Managing employees sickness records and paperwork.
• Present when disciplinary hearings were held.
• Participate in organizing company events and careers days including employee
wellness programs and induction of students on attachment.

Company industry:
Public Administration
Job role:
Human Resources and Recruitment

Education

LUPANE STATE UNIVERSITY

January 2019

January 2019

Bachelor's degree, Human Resources Management

Zimbabwe

Skills

Employee Engagement
Expert
Employee Engagement
Expert
Organizational Development
Expert
Organizational Development
Expert
Diversity
Expert
Diversity
Expert
Training and Development
Expert
Training and Development
Expert
Employee Relations
Expert
Employee Relations
Expert
ANALYTICAL TECHNIQUES
Intermediate
ANALYTICAL TECHNIQUES
Intermediate
SUPERVISION
Intermediate
SUPERVISION
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
TEAMWORK
Intermediate
TEAMWORK
Intermediate
Sales
Intermediate
Sales
Intermediate
Administration
Expert
Administration
Expert
Management
Intermediate
Management
Intermediate
Customer Service
Intermediate
Customer Service
Intermediate
technical writing
Expert
technical writing
Expert
PROBLEM SOLVING
Expert
PROBLEM SOLVING
Expert
Strategic planning and execution
Expert
Strategic planning and execution
Expert

Languages

English
Expert

Hobbies

  • solving puzzles and brain teasers
  • crafting (knitting)
  • gardening
  • Playing netball
    Compensation and Benefits - Designed and implemented competitive compensation packages, resulting in 20% reduction in turnover Training and Development - Developed and delivered training programs that resulted in 20% increase in employee skills and knowledge Diversity, Equity, and Inclusion - Created and delivered training programs to promote diversity, equity, and inclusion