SAP Customer Service/SD Consultant
Eaton
Total years of experience :8 years, 9 Months
≡ Responsible for the Support, Integration and Testing.
≡ Preparing Job Descriptions.
≡ Conducting Job Description & Technical Interviews; and providing feedback to line manger and HR Department.
≡ Working closely with line managers to assess man-power needs and updating the Management & HR Department.
≡ On-boarding formailities and trainings for the Project.
≡ Support on issues like Condition Types, Order Block & other Sales Order Process issues.
≡ Master Data Maintenance - Customer Creation, Updating, Extension, Credit Limit Setup, Texts, CMIR, Validation.
≡ Incident Management, Change Management, Problem Management, Queue Management (SLA).
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