Senior IT Technical Support Engineer
24x7 IT Solution
Total years of experience :14 years, 7 Months
• Installation Network Infrastructure.
•Diagnosis & Solutions of Network and Hardware problems.
•Prepare network (LAN/WAN) infrastructure for Switch and Routers.
•Responsible for system configuration, installation of hardware and troubleshooting, operating systems and software applications.
•Installation and Configuration of Server 2012 and 2008 with Active Directory, DHCP, DNS, Remote Desktop, Print Server and Virtualization.
•Working with Share Point ticketing tools and resolving the issue.
•Remote troubleshooting, CCTV and Attendance Machine management.
•Installation Network Infrastructure, Create & Manage User Login and Credential.
•Diagnosis & Solutions of Network and Hardware problems.
•Prepare network (LAN/WAN) infrastructure for Switch and Routers.
•Responsible of system configuration, installation of hardware and troubleshooting, operating systems and software applications, manage E-set Web Console Antivirus.
•Installation and Configuration of Server 2012 and 2008 with Active Directory, DHCP, DNS, Remote Desktop, Print Server and Virtualization.
•Working with Share Point ticketing tools and resolving issue.
•Remote troubleshooting, CCTV and Attendance Machine management
Servers Installation, Configuration and Management, Installation of Cluster Server.
•Diagnosis & Solutions of Network and Hardware problems.
•Prepare network (LAN/WAN) infrastructure for Switch and Routers.
•Responsible of system configuration, communications, installation of hardware and troubleshooting, Operating systems and software applications in multiple client locations
•Installation and Configuration of Server 2012 and 2008 with Active Directory, DHCP, DNS, Remote Desktop, Print Server and Virtualization, Working with Cluster Server,
•Installation and configuration of Microsoft Outlook and Outlook Express.
Worked as Network and
Server & Client Management)
•Installation & management of Server 2003/2008 with launching of smart class web with SQL 2008 DB and backups.
•Installation of managing content version of servers allocated in each school and updating of the same on periodical basis within the prescribed timeline.
•Periodic coordination for annual maintenance of hardware in each school with the operations group.
•Providing Technical support to schools in absence of Resource Coordinators.
•Maintaining documents for smart class Non-Resource Coordinators schools.
Worked as
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courses: Microsoft Certified Professional in
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